Customer Service Transport Representative

We are seeking an experienced and highly organised Customer Service Transport Representative to join our growing transport operations team. The successful candidate will play a key role in coordinating daily transport activities, managing fleet movements, and providing exceptional customer service.

Minimum Requirements:

- Minimum 3 years' experience (Preferred 5 years +) in customer service within the transport, logistics, or freight industry.

- Demonstrated experience in fleet control/dispatch operations.

- Solid understanding of Consignment notes transport documentation, and freight procedures.

- Strong knowledge of transport scheduling and route coordination.

- Excellent communication and problem-solving skills.

- Proficiency in Microsoft Office and transport management systems.

- Ability to work efficiently in a fast-paced environment while maintaining accuracy and attention to detail.

Key Responsibilities:

- Manage customer enquiries, bookings,



and transport requests via phone and email.

- Coordinate daily fleet movements and liaise with drivers to ensure on-time deliveries and collections.

- Prepare, process, and maintain Con Notes, manifests, and transport documentation.

- Monitor vehicle schedules and respond proactively to service delays or operational issues.

- Provide regular updates to customers regarding freight status and delivery times.

- Work closely with operations and warehouse teams to ensure smooth service delivery.

- Maintain accurate records and ensure compliance with company policies and transport regulations.

- Deliver outstanding customer service while building robust client relationships.

If you have at proven transport customer service experience, strong fleet control knowledge, and are confident managing Con notes and daily transport operations, we would love to hear from you.

📌 Customer Service Representative - Transport (Altona)
🏢 Ezi Recruitment
📍 Altona