Plan Partners in Melbourne is seeking a Team Leader to manage a team of Customer Service Advisors, driving real-time demand and achieving strong service, quality and productivity outcomes. You will lead performance, coach for improvements, handle escalated issues, and foster engagement through ongoing development. This role emphasizes customer-centric leadership in a quick-paced contact centre environment.
📌 Customer Service Team Lead - Real-Time Ops & Coaching (Melbourne)
🏢 Plan Partners
📍 Melbourne
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