Are you a hands‑on leader who thrives in a quick‑paced, customer‑facing environment? Our client is seeking an experienced Customer Shift Supervisor to oversee operations across a diverse range of services at Melbourne Airport.

Responsibilities - Monitor work areas to keep them clean, organized, and properly staffed.

- Ensure all staff follow safety policies, company standards, and airport rules.
- Ensure the team works safely and professionally, and report any accidents or misconduct to the Manager.
- Inspect equipment daily and keep required records.
- Collect trolleys when needed, either by hand or with equipment.
- Report hazards, incidents, or near‑mises promptly.
- Suggest improvements to schedules, systems, or procedures.




- Help find staff to cover unfilled shifts when required.
- Carry the company phone and respond quickly and politely to customer needs. About the Candidate - MUST have full working rights in Australia (no restrictions) - A confident communicator and relationship builder - A proactive problem‑solver with great attention to detail - Experience in operations, logistics or customer service environments - Proven ability to lead and coach staff across shifts - Strong commitment to safety and service excellence

📌 Customer Shift Supervisor (City of Hume)
🏢 Vertali APAC
📍 City of Hume