Work for a fast paced MSP focused on customer success, technical excellence and innovation

Be part of our growing AI Business Solutions practice delivering up-to-date analytics and reporting solutions for enterprise and government customers

Join a collaborative team that values continuous improvement and professional development

Hybrid role with the flexibility to work from home 2 days in a week – Adelaide location About Us At Canon Business Services, we're a technology solutions partner for ambitious organisations.

Across

Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next. What makes Canon Business Services different is our people and our solutionist mindset.

We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.

About the Role This role plays a key part in supporting and maintaining data, analytics and business intelligence solutions for a range of customers. You will work across SQL Server, Power BI and Microsoft Fabric environments, helping resolve incidents, improve platform performance and deliver reliable reporting solutions. The role requires visiting our Adelaide based customer site one day in a week.

Scope of the Role Providing Level 2/3 support for data, analytics and business intelligence solutions

Troubleshooting incidents, service requests and platform issues, including root cause analysis

Supporting SQL Server databases, T-SQL scripts, ETL processes and Microsoft BI technologies

Developing and maintaining Power BI reports, semantic models, DAX measures and Power Query transformations

Assisting with Microsoft Fabric technologies including Lakehouse, Warehouse, Data Factory pipelines and semantic models





Participating in testing, change management, deployment and release activities

Creating and maintaining technical documentation, knowledge articles and support runbooks

Collaborating with customers, service delivery teams and technical specialists to deliver excellent outcomes

Identifying opportunities to automate and improve existing analytics and reporting processes About youYou are a customer focused technology professional with experience supporting data and analytics environments. You enjoy investigating technical issues, working collaboratively with stakeholders and continuously expanding your technical capability across modern Microsoft data platforms. You bring strong Microsoft BI and reporting experience and enjoy problem solving, customer engagement and working with both up-to-date and legacy data platforms.

Key Skills and Experience include: Experience in data analytics, business intelligence, application support or a similar Microsoft technology environment

Strong SQL Server and T-SQL skills, including troubleshooting queries, stored procedures and data issues

Experience developing or supporting Power BI reports, data models, Power Query and DAX

Understanding of ETL/ELT, data integration and production support practices

Experience investigating incidents, identifying root causes and implementing practical solutions

Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders

Exposure to Microsoft Fabric, Azure data services or modern cloud based analytics platforms will be highly regarded

Experience with SSIS, SSRS, SSAS, Power BI Report Server, Azure DevOps or Git is advantageous

Relevant Microsoft certifications, or a willingness to pursue certification,



will be highly regarded You can Expect

When you join Canon Business Services, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support.

We offer career development opportunities, flexible working arrangements, wellbeing initiatives and a culture that values inclusion, innovation and continuous learning.

Advantages include but not limited to: Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day

Training and development opportunities to help you bring your goals to life

Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling

Canon products offered at discounted rates

Education assistance to support the cost of any external training that gives you new skills for your job We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps.

📌 Data and Analytics Support Consultant SA (Adelaide)
🏢 Canon
📍 Adelaide