Join one of Australia's leading jewellery and watch distributors.

Duraflex Group Australia (DGA) has proudly represented premium jewellery and watch brands across Australia and New Zealand for over 60 years. Our portfolio includes internationally recognised brands such as THOMAS SABO, Ania Haie, Luminox and Mondaine, together with our own successful online brands, The Jewellery Boutique and Zoe Olivia.

We’re looking for an experienced Ecommerce Executive to drive the performance and continued growth of our portfolio of Shopify ecommerce websites.

This is an exciting opportunity for someone who enjoys analysing data, optimising customer journeys and delivering measurable ecommerce growth. You'll take ownership of website merchandising, promotional campaigns and customer engagement while working closely with our Marketing, Brand and Ecommerce teams, as well as external digital agency partners.

About the Role

Working across a portfolio of premium ecommerce brands, you'll be responsible for the day-to-day performance of our Shopify websites, ensuring they deliver an exceptional customer experience while achieving revenue and growth objectives.

You'll lead the execution of promotional campaigns, oversee our Klaviyo email and SMS marketing program, manage our THOMAS SABO Loyalty & Rewards Program and use data and insights to continually improve website performance and customer retention.

Key Responsibilities In this role you'll:

- Manage the day-to-day performance of multiple Shopify ecommerce websites.
- Plan and execute website merchandising, promotional campaigns, product launches and content updates.




- Monitor website performance and identify opportunities to improve conversion and customer experience.
- Own the Klaviyo email and SMS marketing program, including campaign planning, execution and optimisation.
- Manage the THOMAS SABO Loyalty & Rewards Program, driving customer acquisition, engagement, retention and reward redemption.
- Build and optimise customer journeys, automations and audience segmentation.
- Coordinate with external agencies across Google Ads, Meta, SEO and Conversion Rate Optimisation (CRO).
- Review campaign performance and ensure agency partners are delivering against agreed KPIs.
- Track ecommerce performance using Shopify, Klaviyo and GA4.
- Prepare regular reports and provide insights that drive commercial decision-making and ecommerce growth.

About You You're commercially minded, analytical and passionate about ecommerce. You enjoy identifying opportunities for improvement, using data to make informed decisions and delivering exceptional online customer experiences.

Ideally you'll have

- 2+ years' experience in ecommerce or digital marketing.
- Hands-on experience with Shopify and Klaviyo.
- Experience working with digital marketing agencies across Google Ads, Meta, SEO and/or CRO.
- Strong analytical, organisational and problem-solving skills.




- A commercial mindset with excellent attention to detail.
- Experience managing multiple brands, websites or competing priorities.
- Excellent communication and stakeholder management skills.

It would also be advantageous if you have:
- Experience with GA4.
- Strong Excel or Google Sheets skills.
- An interest in jewellery, watches or fashion.

Why Join DGA? At DGA, you'll become part of a collaborative team that is passionate about delivering exceptional online experiences across a portfolio of premium brands.

You'll enjoy

- Taking ownership of six ecommerce brands, including THOMAS SABO, Ania Haie, Luminox, Mondaine, The Jewellery Boutique and Zoe Olivia.
- Leading ecommerce initiatives that directly influence online revenue and customer growth.
- Managing CRM, loyalty and digital marketing programs across multiple premium brands.
- Working closely with specialist agency partners across paid media, SEO and CRO.
- Exposure to exciting product launches and integrated marketing campaigns throughout the year.
- A supportive team environment with genuine opportunities to develop your ecommerce career.
- Staff discounts across our brands.

Apply Now If you're passionate about ecommerce, enjoy using data to drive growth and are looking for an chance to make a real impact across a portfolio of premium brands, we'd love to hear from you.

Click Apply Now to submit your resume and a brief cover letter telling us why you'd be a great fit for the role.

Please note: only successful candidates will be contacted.

For more information on our brands, visit www.dgau.com.au

📌 Ecommerce Executive (Chatswood)
🏢 Duraflex Group Australia
📍 Chatswood