We are seeking an organised and proactive Administrator to support our growing team. This role is ideal for someone who enjoys variety, takes pride in being highly organised, and can confidently manage administration, customer service and business support functions across the company.

Human Resources & Team Support

- Coordinate employee onboarding, contracts and induction documentation.
- Schedule and assist with team member development reviews.
- Manage annual leave records and maintain employee files.
- Support the administration of team training and development plans.

Business Processes & Compliance

- Assist with documenting and maintaining business processes and procedures.
- Ensure company documentation is organised and stored accurately.
- Support new team members through the onboarding process.
- Identify outdated processes and escalate improvements where required.
- Maintain records of trade qualifications, licences and certifications.
- Assist in keeping WHS systems and records up to date.

Customer Service & Client Support

- Coordinate client onboarding, including welcome packs and contract documentation.
- Ensure client documents are completed and signed correctly.
- Respond to client enquiries and direct requests to the appropriate team member.
- Provide administrative support to both current and existing clients.
- Answer and manage incoming phone calls and emails.

Data Entry & Job Administration





- Maintain accurate records within the job management system.
- Enter and update leads, quotes, purchase orders, sales orders and invoices.
- Ensure all job information is current, accurate and complete.
- Process job variations and maintain project records.

Contract & Records Management

- Prepare client contracts and supporting documentation.
- Process final documentation packages for client sign-off.
- Manage client survey information and project close-out records.

General Administration

- Assist with management of the accounts email inbox.
- Schedule business meetings, training sessions and industry events.
- Coordinate vehicle registrations, servicing and repairs.
- Manage fleet cards, PowerPass accounts and related records.
- Order and maintain office supplies and team uniforms.
- Collect and distribute mail and correspondence.
- Provide general administrative support across the business as required.

Our Core Values

We are looking for a team member who shares our values and approach to work:

Positive

We are solution-focused and approach challenges with a constructive mindset.

Accommodating

We listen, collaborate, and explore the best options together.

Reliable

We do what we say we will do and can be counted on to deliver.

Empowering

We provide the support, knowledge, and confidence for people to make informed decisions.

📌 Experience Administrator (Perth)
🏢 On the Ball Bathrooms
📍 Perth