Field Service Technician – Southeast VIC Where do you want to go?

At Bayer

Radiology we deliver end-to-end solutions designed to maximise efficiency across CT, MRI, Angiography and Nuclear Medicine—supporting both today’s demands and the future of medical imaging. With a strong focus on patients and customers, we combine deep modality expertise, industry‑leading service coverage, and trusted partnerships across the public and private health sectors throughout ANZ. In this role, you’ll become the on‑site expert our customers depend on—bringing imaging environments to life and keeping them operating at peak performance.

From installing and maintaining to troubleshooting and repairing Bayer and distributor equipment, you’ll play a hands‑on role in ensuring critical systems run seamlessly. You’ll also be at the heart of the customer experience—building strong, trusted relationships, delivering exceptional service, and driving high levels of satisfaction across your region. This is your opportunity to work with cutting‑edge medical technology, make a real impact on patient care, and collaborate with a passionate, highly skilled team backed by Bayer’s global expertise.

Responsibilities - Maintain and repair all defective products—primarily on‑site and at the Service Hub

- Install new products and provide training as needed
- Maintain effective customer and distributor relationships
- Promote and support the Certification & Quality Assurance program—DirectCARE
- Work with internal stakeholders to develop and evaluate State and National key account plans




- Actively seek product and business improvement insights from our customers
- Maintain accurate service reports and customer records Qualifications - Degree in Biomedical Engineering or equivalent engineering qualification
- 2 years’ experience as a Medical Device Field Service Engineer or similar technical experience
- Knowledge and experience of Radiology market, environment, and equipment
- Demonstrated planning and organisational skills
- Proficient with Microsoft Office applications and CRM systems
- Must pass and maintain both an Australian Police and Working with children checks
- Hold and maintain a current Australian driver’s license Be You @ Bayer We are committed to creating a culture where people can be their best, in an workplace that values inclusion, diversity and flexibility. At Bayer everyone belongs, regardless of race, colour, ancestry, religion, national origin, citizenship, sexual orientation, age, marital status, disability or gender identity. If you have a disability or special need that requires accommodation for you to participate to your full potential in our selection process, please let us know. Be part of something bigger At Bayer we support your career. For more information about this role and the innovative suite of benefits on offer, get in contact with our Talent Acquisition Team via [email protected]. Recruitment agencies please note that this position will be managed via our in-house Talent Acquisition Team. Bayer does not accept any unsolicited resumes.

Location: Australia : Victoria : Hawthorn East Division: Pharmaceuticals Reference Code: 874598

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