? Level: Senior Management

We’re looking for an experienced, strategic, and results-driven General Manager to provide leadership across business operations and drive sustainable growth, profitability, and organizational performance.

In this role, you will oversee day-to-day operations, develop business strategies, manage budgets and resources, and lead cross-functional teams to achieve key business objectives. You'll collaborate closely with executive leadership, department managers, employees, customers, suppliers, and strategic partners to strengthen operational performance, improve customer experiences, and deliver long-term business success. If you're passionate about business leadership, operational excellence, commercial performance, and building high-performing teams, we'd love to hear from you!

? Key Responsibilities

- Develop and execute business strategies aligned with organizational objectives, market opportunities, and long-term growth plans.
- Provide overall leadership and management across day-to-day business operations and key functional areas.
- Establish business objectives, performance targets, operational priorities, and measurable key performance indicators (KPIs).
- Lead, mentor, and develop department managers and high-performing multidisciplinary teams.
- Oversee financial performance, budgets, revenue targets, operating costs, profitability, and resource allocation.
- Monitor business performance through financial reports, operational dashboards, sales results, customer metrics, and performance indicators.
- Identify opportunities to improve revenue, profitability, productivity, operational efficiency, and customer satisfaction.
- Collaborate with finance teams to manage budgets, forecasts, cash flow, financial planning, and business performance.
- Work closely with sales, marketing, operations, HR, finance, technology, procurement, and customer service teams to ensure effective cross-functional coordination.
- Develop and maintain strong relationships with customers, suppliers, vendors, partners, and other key stakeholders.
- Identify business risks, operational challenges, market changes, and growth opportunities and implement appropriate strategies and mitigation plans.




- Ensure business operations comply with company policies, legal requirements, industry regulations, quality standards, and governance frameworks.
- Lead organizational change, digital transformation, process improvement, and business growth initiatives.
- Evaluate new markets, products, services, partnerships, and commercial opportunities to support business expansion.
- Prepare executive reports, business performance updates, forecasts, strategic recommendations, and presentations for senior leadership.
- Drive customer-focused initiatives that strengthen customer relationships, service quality, retention, and overall customer experience.
- Promote a culture of accountability, collaboration, innovation, integrity, and continuous improvement.
- Research industry trends, competitor activity, market developments, and emerging business opportunities to maintain a competitive position.

✅ Requirements

- Proven experience in general management, business management, operations management, or a senior leadership role.
- Strong understanding of business strategy, operational management, financial performance, sales, customer experience, and organizational leadership.
- Demonstrated experience managing budgets, revenue targets, profitability, resources, and business performance.
- Excellent leadership, communication, negotiation, stakeholder management, and decision-making skills.
- Strong commercial awareness with the ability to identify growth opportunities and improve business profitability.
- Strong analytical, strategic thinking, problem-solving, and business planning abilities.
- Experience leading multidisciplinary teams and developing high-performing managers and employees.
- Strong understanding of financial reporting, budgeting, forecasting, KPIs, and performance management.




- Experience implementing process improvements, operational efficiencies, organizational change, or business transformation initiatives.
- Ability to build strong relationships with customers, suppliers, employees, senior executives, and strategic partners.
- Excellent organizational and time management skills with the ability to manage multiple priorities and business challenges.
- Strong customer-focused mindset with a commitment to delivering high-quality products and services.
- High level of professionalism, integrity, accountability, adaptability, and strategic judgment.
- Ability to operate effectively in a fast-paced and changing business environment.
- Commitment to continuous improvement, innovation, sustainable growth, and operational excellence.
- Bachelor's degree in Business Administration, Management, Commerce, Operations Management, or a related field is preferred.
- Master's degree in Business Administration (MBA) or relevant professional qualifications are advantageous.

? What We Offer

- A senior leadership opportunity to shape business strategy, operations, and long-term organizational growth.
- The opportunity to lead high-impact initiatives that improve profitability, operational efficiency, customer satisfaction, and business performance.
- Exposure to strategic planning, commercial development, digital transformation, and organizational growth initiatives.
- Career advancement and executive leadership development opportunities.
- Ongoing professional development, executive coaching, mentorship, and leadership training.
- Opportunities to collaborate with senior executives, department leaders, customers, suppliers, employees, and strategic partners.
- Competitive executive compensation and comprehensive advantages package.
- A collaborative, high-performing, and forward-thinking leadership environment that values innovation, teamwork, accountability, integrity, and continuous improvement.
- The opportunity to make a lasting impact by leading exceptional teams, driving business growth, improving operational performance, and contributing to the organization's long-term success.

📌 General Manager (Australia)
🏢 Microsoft Learn Student Ambassador - Women Tech Hub
📍 Australia