About the CompanyAn outstanding opportunity has become available with one of Australia's fastest-growing hospitality groups, operating a portfolio of premium pubs, entertainment venues and hospitality destinations across metropolitan Sydney.

With continued investment, venue development and expansion plans already underway, the business is entering an exciting growth phase and is seeking an experienced operational leader to help elevate performance across multiple high-volume venues.

This role has been intentionally advertised confidentially. The successful applicant will receive full details during the interview process.

The OpportunityThis is not an office-based operations role.

We're searching for someone who genuinely loves pubs, understands hospitality at every level and enjoys being present where the action happens.

You'll become the operational link between senior leadership and Venue Managers, ensuring every venue consistently delivers exceptional guest experiences, strong financial performance and industry-leading operational standards.

Working closely with experienced Licensees and Venue Managers, you'll coach, mentor and support teams while holding them accountable for delivering results.

If you're the type of leader who enjoys walking venues, identifying opportunities, solving problems and building high-performing teams, this role offers genuine influence across a growing hospitality business.

**Key Responsibilities:

Operational Leadership**

- Support multiple venues to consistently achieve operational excellence
- Ensure company standards, systems and procedures are followed across every venue




- Conduct operational reviews and identify opportunities for improvement
- Maintain exceptional presentation, cleanliness and guest experience standards
- Support venues during major events and peak trading periods

Financial Performance

- Analyse sales, labour and operating costs
- Drive revenue opportunities while maintaining wage and expense targets
- Assist Venue Managers with commercial decision making
- Improve profitability through practical operational leadership

Leadership & Development

- Coach Venue Managers, Licensees and leadership teams
- Develop future hospitality leaders through mentoring and ongoing support
- Assist with recruitment, onboarding and succession planning
- Build strong accountability across all venues

Compliance & Risk

- Ensure all venues maintain licensing and regulatory compliance
- Support workplace health and safety initiatives
- Conduct venue audits and operational assessments
- Maintain industry best practice across all operational areas

Marketing & Business Growth

- Support local marketing initiatives and community engagement
- Assist venues with promotional execution
- Ensure brand consistency across multiple locations
- Contribute ideas that increase visitation and guest loyalty





About You You'll probably come from a multi-site hospitality background and genuinely enjoy being on the floor rather than behind a desk.

You'll understand the balance between coaching and accountability and know how to earn respect through experience rather than authority.

We're interested in leaders who have:

- Extensive pub, hotel or hospitality management experience
- Multi-site operational leadership exposure
- Solid gaming, food & beverage and compliance knowledge
- Excellent commercial and financial understanding
- Proven experience developing Venue Managers
- Outstanding communication and relationship-building skills
- A hands-on leadership style
- High emotional intelligence with low ego
- The ability to influence experienced hospitality professionals
- Flexibility to work across weekdays, weekends and peak trading periods

What's On Offer
- $150,000–$180,000 + Super (experience dependent)
- Performance incentives
- Exposure to premium hospitality venues
- Long-term career progression
- Work alongside respected hospitality leaders
- Join a business investing heavily in growth and people

Why This Role? These opportunities rarely become available.

This isn't simply overseeing venues from a distance—it's about becoming a genuine operational leader who influences culture, develops people and helps shape the future direction of a highly regarded hospitality group.

If you're passionate about pubs, love developing teams and thrive on improving business performance, we'd love to have a confidential conversation.

📌 Group Operations, to +S+KPI,Hands-On, Performance Growth & Consistency (Sydney)
🏢 Placed Recruitment P/L
📍 Sydney