Guest Experience Officer (Noosa North Shore)

Guest Experience Officer (Noosa North Shore)

02 Aug
|
Park Lane Group
|
Noosa North Shore

02 Aug

Park Lane Group

Noosa North Shore

- Full time role – job security - competitive annual salary of $27.97-35.48 per hour + super
- Work in a stunning bush-and-beach location just minutes from Noosa
- Career growth opportunities within a growing Australian family business

About Us

Imagine working where the bush meets the beach, just minutes from Noosa but a world away from the hustle. BIG4 Noosa North Shore Retreat is a hidden gem surrounded by national parks and sandy shores, offering a unique combination of eco-adventure, relaxed family holidays, and group experiences. Just five minutes from Tewantin, our park includes a bustling bistro, a casual café, a general store, and a popular school camp program, all set in a natural environment that attracts both travellers and locals.

BIG4 Noosa North Shore is part of the Park Lane Group — a proud family-owned business since 1992.

We create places where families relax, reconnect and make great memories.

- A beautiful holiday park loved by guests
- Part of a growing and trusted family business
- We care about quality, pride and great service
- A friendly team that supports each other
- A place where your work truly makes a difference

What You’ll Do

Bring Holidays to Life! Are you passionate about delivering unforgettable holiday experiences and thriving in a vibrant, guest-focused environment? Look no further! Park Lane Holiday Parks is searching for a dynamic and enthusiastic Guest Experience Officer to help create magical getaways for our guests. You will be a key player in ensuring every guest's stay is seamless and memorable.

You will help make every guest stay smooth, welcoming and memorable.

- Welcome guests and provide front desk support
- Manage bookings, payments and guest enquiries




- Answer phone calls and emails promptly
- Resolve guest concerns with care and professionalism
- Promote park activities and accommodation options

What You’ll Bring

You enjoy helping people and thrive in a busy environment.

- Strong customer service skills
- Clear communication and a positive attitude
- Good organisation and attention to detail
- Confidence using booking systems and computers
- Ability to work both independently and in a team
- Current Blue Card (or willingness to obtain) and Australian work rights

What’s in it for You

- Work in a slice of paradise where pristine nature meets laid-back comfort in one of Queensland's iconic beachside destinations
- Work with a supportive team and help create memorable holiday experiences for thousands of guests each year
- Join a trusted family-owned Australian business where your contribution matters
- Be part of an exciting period of growth, with major expansion plans underway
- Access career development, training opportunities, and employee benefits across the Park Lane Group
- Staff discounts across Park Lane Holiday Parks and A Maze N Things

Apply Now!

If you are an energetic chef looking for a long-term prospect in one of the Sunshine Coast's most unique hospitality environments, we'd love to hear why you're the perfect fit for the Noosa North Shore team. Apply now through Seek with your resume and a short cover letter. If you would like further information, please contact Geoff at [email protected].

Unfortunately, we are unable to offer sponsorship employment at this time.

? Learn more at https://www.parklaneholidayparks.com.au/noosa-north-shore/

https://totaladventures.com.au/

📌 Guest Experience Officer (Noosa North Shore)
🏢 Park Lane Group
📍 Noosa North Shore

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