Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/VATL/

The Team Leader, Venue Hire and Events leads a team that delivers high‑quality venue hire services and event operations across the Academy. This role is responsible for overseeing processes, supporting staff and enhancing the venue hire and event service.

An exciting opportunity to join our team and play an key role in the Victorian Academy of Teaching and Leadership (Academy).

About the Division

The Academy Services Division provides a range of specialist services to teams across the Academy, to program participants and to external venue hire stakeholders to ensure an inclusive high‑quality professional learning or event management experience. The Division’s specialist areas include learning design, participant, event and program support, and strategic engagement.

About the Team

The Venue Hire and Events Team sits within the Participant, Event and Program team. The team is responsible for leading a high‑quality and inclusive experience for Academy program participants, guests and venue hire stakeholders. The team manages the end‑to‑end participant journey across professional learning programs, coordinates scheduling of programs, manages program registrations and application processes, and administers venue hire and event enquiries and bookings.

About the Role

The Team Leader, Venue Hire and Events leads a team that delivers high‑quality venue hire services and event operations across the Academy. This role is responsible for overseeing processes, supporting staff and enhancing the venue hire and event service.

Responsibilities

- Lead, support and develop the venue hire and events team and function
- Collaboratively manage team workload, competing priorities and delivery against objectives




- Build and support venue hire and event support capability and consistency across the Academy’s nine sites
- Oversee and enhance end‑to‑end venue hire and event processes, systems and quality of services, ensuring high‑quality outcomes
- Contribute to planning and alignment with organisational priorities
- Manage stakeholder relationships and resolve complex issues
- Support the broader strategic success of the Participant, Event and Program Support team, working flexibly to ensure delivery of the team and the Academy’s key priorities
- Use stakeholder data and insights to drive continuous improvement of the venue hire and events function, associated processes and systems

Note: While flexible work options such as part‑time or compressed hours may be considered, on‑site attendance is required when events or venue hire is taking place. Accordingly, the full range of flexible arrangements may not be available. Work outside of the ordinary span of hours will be required when the centre is booked for events.

Capabilities

- Demonstrated experience in venue hire and events operations
- Demonstrated people leadership and team management capability
- Strong planning, prioritisation and delivery capability
- Ability to manage complex workflows, resourcing and competing priorities to drive outcomes
- Strong stakeholder engagement, collaboration and problem‑solving skills
- Ability to manage risks, drive process improvement and consistency and manage service quality to drive outcomes
- Ability to translate policy and strategy into consistent and effective ways of working

Desirable Qualifications and Experience

- A tertiary qualification in Event Management, Hospitality Management, Business, Facilities Management, Marketing or a related field and/or relevant experience
- A current Responsible Service of Alcohol certification or a willingness to obtain one is desirable
- Demonstrated experience in end‑to‑end venue and event operations

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📌 Team Leader Venue Hire (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne