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It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

Love uncovering customer needs,identifyingopportunities, and shaping innovativepropositions that engage Australians in their health?

At Medibank,we'reon a mission to create better health experiences for Australians, andwe'relooking for a Propositions Marketing Manager to help drive the next generation of customer-led products,servicesand experiences.

As part of our Integrated Proposition Squad,you'llsit at the heart of strategy, customer insight, productdevelopmentand marketing, translating customer needs into compelling propositions that unlock growth and deliver meaningful value.You'llwork alongside Product, Experience Design and Marketing teams to explore opportunities,validateconceptsand bring cutting-edge solutions to life.

What you'll be doing

- Identifyingunmet customer needs and turning insights into opportunities for growth
- Developing compelling, evidence-based customer value propositions
- Using customer research, markettrendsand commercial insights to shape proposition strategy
- Designing and testing hypotheses tovalidateideas and inform decision-making
- Partnering with Product, Experience Design and Go-to-Market teams to deliver customer-centric solutions
- Influencing stakeholders through clear recommendations grounded in insight and commercial outcomes




- Contributing to squad planning and delivery against strategicobjectivesand OKRs
- Helping evolve how we approach proposition development and customer-led innovation across Medibank

About you

You'rea customer-first leader who loves solving complex problems and uncovering opportunities to create value. You influence across teams, bring stakeholders together, and provide the strategic direction needed to turn insights into meaningful customer and business outcomes.

You'llbring:

- 5+ years' experience in propositions, strategic marketing, productmarketingor a similar role
- Strong experience using customer research,dataand insights to influence business decisions
- A track recordof developing products, services or propositions using human-centred design principles
- Strong stakeholder management skills and the ability to influence across all levels of an organisation
- Excellent communication and storytelling skills, with the ability to turn complexity into clear recommendations
- Commercial acumen and a passion for delivering both customer and business value
- Experience in health, services or another customer-focused industry will be highly regarded





This is an opportunity to help shape the future of health and wellbeing experiences for millions of Australians while working with passionate, collaborative teams who genuinely care about making a difference.

The opportunity to work on high-impact, customer-led innovation

Flexible ways of working that support balance and wellbeing

A collaborative culture where ideas are encouraged and challenged

Career growth and development opportunities across a leading Australian organisation

Imagine working with us

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that ’ s why we ’ re reinventing work.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

Copyright @2024 Medibank Private Limited. All rights reserved. ABN .

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📌 Propositions Marketing Manager (Melbourne)
🏢 Medibank Private
📍 Melbourne