Permanent Full Time contract.

Location: Meekaharra, WA 6642.

Salary: $94,472.36 plus super and NFP salary packaging benefits.

Overview The Housing Case Manager supports families, women and children to achieve stability through case management and resource coordination in a remote community.

Key Responsibilities - Conduct intake assessments, including pre-tenancy interviews, and manage housing and tenancy waitlists.

- Deliver tailored, trauma-informed case management and develop person-centered plans to support client goals and housing outcomes.
- Provide wraparound support through advocacy, referrals, and coordination with internal and external services.
- Build culturally safe relationships with clients to understand and respond to their immediate and long-term needs.
- Work collaboratively with the Department of Housing and stakeholders to secure and sustain tenancy outcomes.
- Support tenancy establishment and maintenance, including move-ins, property care, accessing essential services and NILS loans.
- Maintain accurate and timely case notes, reports and documentation, contributing to program compliance and service outcomes.

Requirements for Success - Relevant qualification (minimum Certificate IV preferred) or degree in community/human services with demonstrated experience in case management.

- Strong experience working with diverse communities, including Aboriginal and Torres Strait Islander peoples and CALD clients.
- Sound understanding of homelessness, housing instability, and associated challenges such as family violence, mental health and substance use.




- Demonstrated ability to deliver trauma-informed care and manage complex client needs autonomously.
- Excellent communication, advocacy and stakeholder engagement skills, with the ability to build trusted relationships.
- Strong organizational and time-management skills, with capacity to manage multiple priorities in a remote setting.
- Cultural capability, resilience and emotional intelligence to work effectively with vulnerable clients in challenging and at times confronting environments.
- First aid certificate desired but not required.
- Full driver’s licence with no restrictions.
- National police history check, qualifications and referee checks, and clearance to work with children and vulnerable people.

Benefits - Not-for-profit salary packaging, reducing tax.

- Free external confidential counselling and access to chaplaincy support.
- Volunteering opportunities.
- Chance to purchase additional annual leave.
- Extra leave including Mission Australia Thank You Day & Work Anniversary Day off.
- Remote benefits: additional $1,000 each year to assist with cost of living in a remote area.
- Five weeks annual leave.
- Access to up to five additional days personal/carers leave each year (non-accruing).

EEO Statement We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

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