02 Aug
|
Salexo Consulting
|
Australia
02 Aug
Salexo Consulting
Australia
Are you excited about the opportunity to join a leading global innovator in the manufacturing and distribution of advanced electrical products? Our company is an industry powerhouse, catering to a wide range of sectors across Australia. With a robust national presence and thrilling growth prospects, we are seeking energetic and driven individuals to join us on our path to innovation and excellence.
The Role
Step into the role of an internal sales customer service representative, where you'll be at the heart of our operations. Manage a variety of high-quality products, deliver exceptional customer service, and support both external clients and our sales team. Your contribution will ensure smooth operations and customer satisfaction, making you a key player in our success.
Key Responsibilities
- Develop and implement sales strategies for our specialized products, driving growth and revenue.
- Efficiently handle and follow up on customer orders, quotes, and inquiries, ensuring prompt and accurate service.
- Build and nurture strong customer relationships, focusing on key accounts to ensure retention and loyalty.
- Ensure timely delivery of customer orders, maintaining high standards of service excellence.
- Proactively engage with customers over the phone, identifying opportunities to upsell and drive sales interest.
Skills & Experience Needed
- Excellent verbal and written communication skills to effectively engage with a variety of stakeholders.
- A proactive attitude and quick learning ability, thriving in a fast-paced, energetic environment.
- Strong multitasking skills and a passion for delivering top-notch service.
- Demonstrated commitment to customer satisfaction, with a proven track record of achieving results.
- Comfortable making outbound calls to warm leads and past customers to generate sales interest and build relationships.
📌 Internal Sales & Customer Service - Trade Counter (Australia)
🏢 Salexo Consulting
📍 Australia