We are looking for a motivated Internal Sales professional to join our Sunshine West team and help deliver the exceptional service United is known for. In this role, you will be a key support across the rental department, managing customer enquiries while building strong client relationships and identifying opportunities to generate both casual and long-term rental business.

You will work closely with the Rental Team to coordinate equipment hire, ensuring all customer needs are met through effective planning, communication, and follow-up. This role combines customer interaction, sales generation, and administration in a fast-paced environment, with a strong focus on maintaining existing accounts while developing new opportunities. For the right person, there is genuine potential to progress into a Business Development Manager (BDM) role, making this a great opportunity to grow your career with a national leader in the industry.

Some of the Benefits:

- ? 5 extra days of anniversary leave (on top of annual leave)
- ? Flexible work options – 9-day fortnight or monthly RDO
- ? Ongoing training, development, and career progression
- ? Access to employee rewards and discount programs
- ? Supportive team culture with EAP access
- ? Join a well-established national business with strong growth

Key Responsibilities:

- Manage incoming hire enquiries and generate accurate documentation




- Maintain robust relationships with customers and provide timely follow-ups
- Analyse customer data to support decision-making and identify new opportunities
- Support business development by researching and engaging potential clients
- Ensure accurate reporting, record-keeping, and general administrative tasks
- Work closely with internal teams, including BDMs and transport providers, to meet customer expectations
- Adhere to company policies and contribute to continuous improvement across hire operations

To Succeed in This Role:

- Professional presentation and strong communication skills, both written and verbal
- Ability to build relationships and liaise effectively with stakeholders at all levels
- Strong organisational and planning skills with excellent attention to detail
- Good computer literacy and administrative capability
- Understanding of products and ability to communicate value to customers
- Strong interpersonal skills with a customer-focused approach

Join one of Australia's largest privately-owned forklift and access equipment companies, a respected industry leader with a strong national presence and an exciting future. With over 500 employees, 18 branchesacross the country, and exclusive dealership rights for global brands like Caterpillar, Konecranes, and Haulotte, we're proud to be at the forefront of our industry and continuing to grow. For more information visitwww.unitedequipment.com.au.

📌 Internal Sales Representative - Access Rental (Sunshine West)
🏢 United Forklift and Access Solutions
📍 Sunshine West