? We're Hiring: IT Support Officer – Australia Only (Remote, Entry-Level)

? Work Style: Remote (Australia Only)

? Employment Type: Full-Time

?️ Department: IT Services & Technical Support

? Career Level: Entry-Level

We're looking for a motivated IT Support Officer who enjoys solving technical challenges and helping people get the most out of technology. If you're passionate about troubleshooting, delivering excellent user support, and growing your technical skills, this is a fantastic opportunity to launch your IT career.

? What You'll Be Doing

?️ Provide first-line technical support for hardware, software, and business applications.

? Respond to IT support requests via email, chat, and ticketing systems.

? Install, configure, and maintain computers, laptops, mobile devices, and workplace software.

? Assist with user account creation, password resets, and access management.

? Troubleshoot issues related to networks, email, VPN, printers, and cloud-based applications.

? Maintain accurate support tickets, technical documentation, and knowledge base articles.

? Collaborate with internal teams to improve IT services and deliver an excellent user experience.





? What We're Looking For

✔️ Basic understanding of computer hardware, operating systems, and networking fundamentals.

✔️ Familiarity with Windows, Microsoft 365, Google Workspace, or similar business technologies.

✔️ Strong troubleshooting, analytical, and problem-solving skills.

✔️ Excellent communication and customer service abilities.

✔️ Ability to prioritize tasks and work independently in a remote environment.

✔️ A positive attitude with enthusiasm for learning new technologies and IT best practices.

✨ What You'll Get

? Gain hands-on experience supporting modern business technology and cloud-based systems.

? Receive structured onboarding, mentorship, and continuous technical training.

? Build valuable skills in IT support, system administration, and technical troubleshooting.

? Join a team-oriented remote-first team that values innovation, teamwork, and continuous learning.

- ? Build a strong foundation for a rewarding career in information technology and technical support.

📌 IT Support Office - Australia Only (Remote, Entry-Level)
🏢 Neovertex Solar and Borehole
📍 Australia