Deliver engaging training, coach operational teams across Queensland and enjoy a competitive salary, fully maintained vehicle and bonus.

- Coach, develop and inspire operational teams across Queensland
- Hybrid role combining facilitation, coaching, travel and learning coordination
- Salary Super Fully Maintained Vehicle Performance Bonus

If you're passionate about developing people, enjoy working in rapid-paced operational environments and love the balance of facilitating engaging workshops while partnering with leaders to improve performance, this could be your next career move.

We're looking for a Learning & Development Coordinator to support operational teams throughout Queensland. You'll become a trusted partner to frontline leaders, delivering practical learning solutions that strengthen capability, improve customer experience and support business performance.

This is a role where you'll be out in the business, working directly with people, understanding operational challenges and creating learning that delivers real results.

Why You'll Love This Opportunity

- Drive learning across a thriving Queensland network with the autonomy to manage your own schedule.
- Enjoy a genuine blend of facilitation, coaching, operational partnering and program coordination.
- Competitive salary super fully maintained vehicle performance bonus.

What You'll Be Doing

Working alongside Operations Managers and the national Learning & Development team, you'll play a key role in developing capable, confident teams.

Your days will include

- Delivering engaging onboarding programs for new employees.
- Facilitating workshops covering customer experience, sales, operational procedures and business systems.




- Coaching frontline employees and leaders to build capability and confidence.
- Identifying performance trends and developing practical learning solutions.
- Partnering with operational leaders to improve business outcomes through learning.
- Developing and updating training resources, facilitator guides and online learning content.
- Coordinating learning schedules, reporting, attendance tracking and learning systems.
- Supporting the ongoing development of digital learning programs and continuous improvement initiatives.

Who We're Looking For

You may already be working in Learning & Development or perhaps you've built your career within Human Resources and discovered a passion for developing people.

Most importantly, you're someone who enjoys building relationships, thrives in operational environments and believes great learning should be practical, engaging and memorable.

You'll bring:

- 2-3 years' experience within Learning & Development or HR with learning exposure.
- Prior experience within the tourism, hospitality, travel, aviation, accommodation or similar customer-facing multi-site service environment where developing frontline teams is central to business success.
- Confidence facilitating workshops, training sessions and group presentations.
- Strong coaching and stakeholder engagement skills.
- Excellent organisation and administration capabilities.
- The ability to manage multiple priorities across a geographically dispersed workforce.
- Experience using Learning Management Systems such as Workday Learning, 360Learning or similar is highly regarded.

Candidates from hospitality, tourism, aviation, retail, customer service or other operational environments are encouraged to apply.

📌 Learning And Development Specialist (Brisbane)
🏢 Arrow Group Recruitment
📍 Brisbane