Business operations support officer LOADPOINT AIR BEARING Traralgon South, Victoria, Australia

We are hiring!!! Company Loadpoint Limited (with parent company GL TECH CO., LTD.) Job Title BUSINESS OPERATIONS SUPPORT OFFICER Location Ferndown Industrial Park, Dorset, UK Reports To General Manager / Technical Director Employment Type Full time, Permanent Version / Date V4 / July 2026 Remuneration Competitive, based on capability and experience Role Purpose & Overview At Loadpoint Limited, we design and manufacture world‑class, high‑precision micro‑machining and air bearing solutions. We are a dedicated, tight‑knit team experiencing rapid business growth. Because we are a lean organization, we believe in collaborative execution rather than rigid corporate silos. The Business Operations Support Officer acts as the central operational "engine room" and connective tissue for our Ferndown site. Reporting directly to the General Manager and working alongside the Technical Director, this dynamic, multi‑hat role is designed to alleviate departmental pressure, streamline factory workflows, manage international logistics, and bridge communication gaps between local operations and our global teams. This is a vital position built to support scaling operations, maintain business continuity during leave, and directly drive on‑time delivery and customer satisfaction. Core Functional Responsibilities ("What You Will Do") Commercial & Sales Administration Order Lifecycle Management: Own the end‑to‑end sales order entry workflow, manage customer account setups, handle scheduling/re‑scheduling, issue order acknowledgements, and generate final customer invoices. Quotations & Pricing: Evaluate technical requirements and generate precise pricing for sales quotations based on actual material costs and engineering estimates. Client Front‑Desk: Serve as the primary point of contact for incoming product enquiries, capture customer concerns/complaints, and systematically update the CRM database. Performance Reporting: Track commercial metrics and compile weekly and monthly operational reporting tables and graphs for management review. Operations, Stock Control & Project Coordination Project Engineering Support: Provide hands‑on administrative tracking to power the delivery of ongoing product development programme and engineering timelines. Stock Control & Inventory Monitoring: Take ownership of stock control monitoring. Regularly review stock sheets, monitor aging/slow‑moving inventory, and audit book valuations to provide accurate reports for management and finance teams. Profitability Analysis: Actively monitor and check monthly profitability reports in collaboration with management to ensure accurate performance evaluation of engineering and factory projects. Continuous Improvement: Support management with documentation and resource coordination for business improvement programs utilizing Lean manufacturing or 5S methodologies. Meeting Governance: Attend internal management reviews to record critical milestones, publish prompt action plans, and rigorously track follow‑through to ensure project deadlines are met. Import, Export & Logistics Administration Shipment Coordination: Manage collections, deliveries, and freight bookings with carriers and international logistics partners. Documentation Preparation: Create, verify, and complete commercial invoices, packing lists, certificates of origin, and international customs documentation. Customs Compliance: Ensure all import and export activities fully meet customs requirements and international regulatory standards. Carrier Liaison: Communicate proactively with freight forwarders and couriers to promptly resolve shipping bottlenecks, custom holds, or delays.



Customer Tracking Updates: Provide international and domestic customers with transparent shipping updates, dispatch documentation, and delivery tracking information. HR Support & Office Administration HR Support: Coordinate localized personnel records, maintain confidential employee files, manage standard on‑boarding documentation packages, and monitor internal team schedules. Financial Liaison & Basic Admin: Facilitate day‑to‑day accounts handling, perform local invoice matching, and serve as the main operational site liaison for external accounting resources and corporate finance rules. Executive Support: Provide ad‑hoc organizational and reporting support directly to the Technical Director and General Manager to streamline executive workflows and ensure daily office logistics run seamlessly. Person Specification & Requirements ("Who You Are") High Learning Agility: A sharp learner with the cognitive capacity to quickly process new technical product concepts, specialized systems, and engineering contexts. Structured Organization: A natural ability to bring order to chaos, prioritizing a highly varied, multi‑channel workload at a fast pace while maintaining absolute accuracy under pressure. Proactive Initiative: A self‑starter who drives processes forward independently without being prompted, actively anticipates roadblocks, and suggests system optimizations. Exceptional Communication: Ability to engage confidently, clearly, and smoothly across all business tiers, from production floor technicians to executive management and international clients. Extreme Adaptability & Resilience: Genuine enthusiasm for wearing "many hats" and a total willingness to step out of defined swim lanes to support a small‑team environment. Education & Experience: Proven experience working in a customer‑facing, account‑handling, international logistics, or multi‑faceted business administration environment is highly preferred. Digital Literacy: Advanced digital literacy, particularly across Microsoft Office systems (Word, Excel, Outlook) and standard business systems. International Experience: Experience working with international trade or dealing with China‑related business workflows is highly preferred. Career Progression Pathway This is not a dead‑end administrative desk job. Our business is on a fast‑growing track. Because this role interacts intimately with every functional workflow in a small company under the direct mentor‑ship of the General Manager and Technical Director, it offers an elite, ground‑up business education in how an entire manufacturing company operates and scales. For an ambitious, high‑performing professional who demonstrates strong leadership capabilities, builds respect across the team, and systematically drives operational efficiencies, this position serves as a direct launchpad into senior operational management or commercial leadership roles within Loadpoint as we expand our global market presence.

The Earthworker Energy Manufacturing Cooperative (EEMC) manufactures, sells and installs premium solar and heat pump hot water products for households, trade and commercial customers.We are seeking... Show more

As an Inbound Sales Consultant based in our Traralgon office,



you’ll support our sales team in delivering exceptional service to new and existing Aussie Broadband customers.You’ll play a key role i... Show more

As an Inbound Sales Consultant based in our Traralgon office, you’ll support our sales team in delivering exceptional service to new and existing Aussie Broadband customers.You’ll play a key role i... Show more

Join a nationally recognised and growing provider of mental health and disability services.Multiple casual opportunities with access to ongoing training and career development opportunities.Join a ... Show more

Customer Service Officer - Claims Consultant.We're looking for a customer‑focused Claims Consultant to join a supportive team in Traralgon.If you enjoy administration, problem‑solving, and deliveri... Show more

We have an exciting permanent opportunity for an Accounts Receivable Lead to join our team.In this role, you will lead and support the AR team, ensuring processes run smoothly, debtors are managed ... Show more

Maintenance Officer – Traralgon Aged Care.Permanent Part Time | 3 Days per Week | Traralgon, VIC.Use your skills to make a real difference in the lives of older Australians every day!.Flexible days... Show more

Aussie Broadband Limited, located in Traralgon, is seeking an Assurance Technical Support Officer to provide dependable support in a full‑time role.You will be responsible for delivering diagnostic... Show more

The Gippsland Regional Aquatic Centre in Traralgon is hiring a Customer Service Officer on a casual basis.You will greet members, answer enquiries via email, phone or in person, and assist with adm... Show more

Aussie Broadband is seeking an Inbound Sales Consultant in Traralgon to support the sales team and deliver exceptional service to customers.You will understand customer needs, provide clear product... Show more

DFP Recruitment in Traralgon, VIC is seeking a Customer Service Officer - Claims Consultant to manage warranty claims from lodgement through to completion while delivering exceptional service to cu... Show more

Earthworker Energy Manufacturing Cooperative is seeking a Sales & Marketing Manager to manage bookkeeping, financial administration, and general office operations while supporting sales, marketing ... Show more

Maintenance Officer – Traralgon Aged Care.Permanent Part Time | 3 Days per Week | Traralgon, VIC.Use your skills to make a real difference in the lives of older Australians every day!.Flexible days... Show more

Aussie Broadband Limited is searching for an Accounts Receivable Lead to join their team in Traralgon, Victoria.In this permanent position, you will guide the AR team to ensure efficient debt manag... Show more

Our Vision is a better tomorrow where all people can belong.As the largest employer in fitness and recreation we have more than 5,000 staff at over 140centresacross Victoria.With us, you will work ... Show more

A community support organization in Victoria is seeking passionate Disability Support Workers to assist individuals in daily activities.Applicants should have at least one year of experience and po... Show more

Workways Australia in Traralgon, VIC, is seeking an Employment Coach for a permanent full‑time role.You will deliver high‑level customer service, match customers to interventions, and help them bec... Show more

Australia Ltd in Victoria is seeking passionate Support Workers for the Warragul/Drouin to Mowell/Traralgon region.The role includes personal care, domestic tasks, and transportation support to hel... Show more

Maintenance Officer – Traralgon Aged Care.Permanent Part Time | 3 Days per Week | Traralgon, VIC.Use your skills to make a real difference in the lives of older Australians every day!.Flexible days... Show more

#J-18808-Ljbffr

📌 Global Operations & Logistics Specialist (Traralgon)
🏢 LOADPOINT AIR BEARING
📍 Traralgon