Medical Administration Officer - Icon Cancer Centre, Moreland, VIC We are looking for a casual Medical Administration Officer to help deliver exceptional care in a role that is both professionally fulfilling and personally rewarding.

Why This Role Matters

This is more than just an admin job – it is a chance to be a trusted guide for patients navigating cancer treatment. From scheduling appointments to managing referrals and billing, you’ll be a key part of a compassionate team that ensures every patient feels supported, informed, and cared for, and the centre runs smoothly. What You’ll Be Doing - Be the welcoming face of our centre, greeting patients and families with warmth and professionalism - Coordinate vital treatment appointments and manage referrals - Provide empathetic support to patient queries, both in person and over the phone - Ensure accurate billing and handle daily financial transactions - Maintain up-to-date patient records and track progress throughout treatment - Use your knowledge of medical terminology and claims processes (Medicare, Private Health Insurance, DVA) to streamline care Who We’re Looking For You’re a detail-oriented, compassionate individual who thrives in a fast-paced medical setting.

You bring strong communication skills, a proactive mindset, and a genuine commitment to patient care.

Your Experience

Includes - Previous experience in hospital, medical practice, or day procedure reception - Familiarity with electronic practice management systems (Gentu and/or Genie highly desirable)



- Strong understanding of medical reception and inpatient services - Ability to manage time independently and work collaboratively - Proficiency in Windows-based programs (Email, Word) - Basic knowledge of medical billing and health insurance claims Benefits - Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!

- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career. Set individual goals with leaders across the business and we will help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave: Supporting you both personally and professionally. Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds. Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.

📌 Medical Administration Officer (Melbourne)
🏢 Icon Group
📍 Melbourne