Position Overview

The Diligent Sales Development Representative I (SDR I) plays an instrumental role in directly growing Diligent by generating new business opportunities primarily through inbound leads. The SDR I engages with new leads to understand their business requirements and document these while serving as a brand ambassador for Diligent products. Using strong conversational skills, the SDR I maximises engagement and achieves targets.

This is an exciting opportunity to join a market‑leading and rapidly growing business, highly focused on achieving goals and delivering results. The role offers an excellent base salary and a competitive commission structure, with high‑achievers given the opportunity to progress within the business.

Key Responsibilities

- Navigating CRM (Salesforce) to identify inbound prospects for targeting and enriching them with additional information to create value conversations leading to initial meetings.
- Conducting sales development best practices through email, phone, and social activities using the various software tools to connect with new prospects.
- Utilising smart, targeted questions to speak knowledgeably and qualify the appropriate decision makers.
- Skillfully building interest and influencing opportunities with inbound prospects.
- Coordinating meetings and demonstrations on the account executive’s calendar and logging activities in the CRM.
- Meeting or exceeding targets and key performance indicators (KPIs) as determined by the business.
- Other duties may be requested in accordance with business need.

Required Experience / Skills

- A keen interest in working in a sales‑focused, target‑driven environment.
- An understanding of the sales process (marketing, sales cycle).




- Demonstrated ability to articulate the unique proposition of Diligent solutions and acquire product knowledge.
- Demonstrated ability to communicate effectively with senior level executives.
- Excellent presentation skills, both verbally and written.
- High energy, with a positive and can‑do attitude that drives success.

Preferred Experience

- Experience with sales, SaaS or senior executive communications is desirable.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700 000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can manage risk, build resilience and make better decisions faster. At Diligent, we build the future with people who think boldly and move fast, unlocking entirely new ways of working and thinking.

What Diligent Offers You

- Creativity is ingrained in our culture; we thrive in exploring how things can be done differently both in our internal processes and for our clients.
- We care about our people, offering a flexible work setting, global days of service, comprehensive health benefits, meeting‑free days, generous time‑off policy and wellness programs.
- We have teams all over the world, with office hubs in New York City, Washington D.C.,



Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore and Sydney.
- Diversity is a priority; we foster and encourage diversity through Employee Resource Groups and provide resources and education for all team members.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our office locations, you will be expected to work onsite at least 50% of the time.

We are a drug‑free workplace.

Diligent is proud to be an equal‑chance employer and does not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer‑related or HIV/AIDS‑related) genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal history, consistent with legal requirements. See Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at .

#J-18808-Ljbffr

📌 Sales Development Representative (City of Sydney)
🏢 Diligent
📍 City of Sydney