At Better Access Support Services, we aim to support people living with disability to access the community, make new connections and grow their capacity for independence. To achieve this, we employ a great team of people who are rewarded with a genuinely supportive culture and flexibility.

The Role:

- Liaising and networking to build and maintain your case load.

- Provide high level of support to NDIS participants including keeping accurate records, notes and billing.

- Building effective working relationships with external and internal stakeholders – be the point of contact between NDIA, participant support network and service issues.

- Monitor plans and providing progress reports as needed.

- Build participant capacity through informed decision making, community connections and strengthening their ability to manage their supports.

- Work from home role - meeting participants out in the community as needed

What you’ll bring to the role:

- Tertiary qualifications highly regarded, but not mandatory.

- Excellent interpersonal communication,



active listening with the ability to adapt communication styles as required.

- Support coordination experience - Knowledge of NDIS Framework and guidelines.

- Able to develop positive skilled relationships with service providers and other stakeholders.

- High level of organisation, time management and problem-solving abilities – able to manage your own diary.

- A passion for person-centred delivery and culture.

Mandatory requirements:

- Must hold Disability Worker Screening card (Yellow card), and Working with Children check (Blue Card).

- Driver’s licence and reliable car.

- Willing to undertake minimal travel as required.

We're looking for passionate, dedicated professionals who want to make a genuine difference. Join our supportive, person-centred team where your skills and commitment are valued. Apply today by submitting your cover letter and resume.

📌 NDIS Support Coordinator (Toowoomba)
🏢 Better Access Support Services
📍 Toowoomba