Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As a Network Facilities Manager at JLL, you'll lead the delivery of comprehensive facilities services across an allocated portfolio, ensuring operational excellence and client satisfaction at every touchpoint. This role demands oversight of financial, technical, maintenance, asset and vendor management programs while fostering strong relationships with stakeholders across the business. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and you'll be instrumental in that mission by managing vendors, driving compliance, and delivering results that exceed expectations.

You'll navigate complex operational landscapes, balancing day-to-day maintenance coordination all while maintaining rigorous health and safety standards. We believe the most effective teams are built when everyone is empowered to thrive, and in this position, you'll champion collaboration, continuous improvement, and innovation across your portfolio. Your ability to engage proactively with occupiers, clients, and internal teams will be critical to ensuring service delivery without introducing financial or tenure risk.

An overview of the role:

- Proactively develop and manage relationships with occupiers and clients to ensure service delivery expectations are exceeded and facilitate seamless works coordination





- Oversee the delivery of customer and property services across a portfolio of buildings, ensuring operational and technical requirements are consistently met

- Conduct comprehensive building inspections and complete associated reports within governance timeframes for your allocated portfolio

- Ensure strict compliance with statutory regulations on mechanical, electrical and fire, health and safety standards, client contract requirements, and all facilities procedures

- Manage and coordinate facilities vendors, overseeing works in conjunction with JLL Projects & Development Services account teams

- Manage work order administration and provide regular updates for your managed portfolio to ensure client KPI’s are achieved.

- Drive continuous improvement initiatives and foster an environment that supports teamwork, cooperation, and performance excellence across the portfolio

Sounds like you? This is what we are looking for:

- 2-5 years of proven experience in corporate real estate, facilities management, property management, or related fields

- Strong leadership capabilities with a demonstrated ability to manage and drive operational excellence

- Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services

- Understanding of technical property systems including both hard and soft FM services.

- Exceptional customer service focus with excellent interpersonal skills and ability to interact effectively with diverse client staff and demands





- Demonstrated experience with front and back office processes and strong administrative skills, preferably in the facilities management space

- High-level PC literacy with proven ability to manage daily activities using various systems, including MS Office suite (Word, Excel, PowerPoint, Outlook)

- Experience with continuous improvement initiatives and client reporting, with strong attention to detail and analytical capabilities

Benefits:

- Great employee discounts off fitness, wellbeing & other renowned brands

- 18 weeks paid maternity leave

- Private Health Insurance Discounts

- Active Social Club

- Employee assistant program

- Novated Lease for EV cars

- Paid time off for volunteer work

- Career Opportunities with Australia's #1 Commercial Real Estate firm

- Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of wide-ranging experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ519104

📌 Network Facilities Manager – NSW (Sydney)
🏢 Jll
📍 Sydney