Nestled on the banks of the Yarra River, Amora Herencia Riverwalk Melbourne is a premier hotel offering luxurious accommodations, exquisite dining, and exceptional event spaces. Our commitment to delivering outstanding guest experiences and top-tier service makes us a leading choice for both leisure and business travelers.
About the Role
We are currently seeking a Part Time Night Auditor to join our Front Office Team. This role involves a minimum of 2 Night Audit shifts overnight between 11PM to 7AM with the occasional day shift depending on operational business needs.
To be the successful candidate, you will be able to demonstrate:
- Ability to work unsupervised and over night shifts
- Ability to work well under pressure
- Willingness to use initiative and ability to solve problems
- A hands-on approach and to be adaptable to workplace situations
- Team orientated and exceptional customers service skills
- Great literacy and organizational skills
- Excellent presentation and grooming
- Flexible working on weekends and public holidays
- Ideally, with previous Hotel Night Audit or Front Office experience
- Previous experience with Opera will be highly regarded.
- Strong skills
Your main responsibilities will include:
- Perform night audit tasks for the hotel up to the highest standards during night auditor shifts
- Perform check-ins and check outs
- Accommodate the requests and needs of all guests, make recommendations, upsell rooms and related services.
- Proactively communicate any guest feedback to the Night Manager to ensure 100% guest satisfaction.
- Maintain a current knowledge of all room rates and packages available.
- Answer guest queries with professionalism and excellent customer service
Why Join Amora Herencia Riverwalk Melbourne?
- Competitive Salary: Be rewarded with a competitive salary for your experience and skills.
- Car Parking: Complimentary car parking for easy and stress-free commutes.
- Meals & Uniforms: Complimentary duty meals and dry cleaning.
- Career Growth: Learning and development opportunities in our expanding hotel group.
Employee Benefits: Discounts on accommodation and dining at Amora Hotels & Resorts
We thank all interested parties in advance for their applications. However, only successful applicants will be contacted.
Amora Hotels and Resorts is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a protected, inclusive & respectful environment for all.
📌 Night Auditor (Richmond)
🏢 Amora Hotel
📍 Richmond
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