We are seeking a passionate, highly capable and results-driven Office Manager to join our energetic team in Townsville Doctors.
As our Office Manager, you will be at the forefront of driving profitability and growth of Townsville Doctors. You will play a pivotal role in guiding a team of exceptional Nurses & Medical Receptionists and collaborate with the Doctors & Co. management team in supervising the clinic.
If you have a passion for driving results and empowering teams, then we are excited to have you on board immediately!
You Will Be Responsible For
Leadership & Management
- Healthcare Compliance & Regulations - Knowledge of healthcare laws and accreditation requirements.
- Team Leadership - Leading multidisciplinary teams, including doctors, nurses, and administrative staff.
- Crisis & Emergency Management - Handling medical emergencies, staffing shortages, and operational disruptions effectively.
appointment scheduling, and high-quality patient care.
- Process Optimisation - Streamlining workflows to reduce wait times and improve efficiency.
- Resource Allocation - Managing medical supplies, staffing, and facility maintenance efficiently.
Communication & Interpersonal Skills
- Healthcare Communication - Liaising between medical staff, patients, and external stakeholders.
- Conflict Resolution - Addressing disputes among staff, handling patient complaints professionally.
- Cultural Sensitivity & Compassion - Understanding diverse patient needs and maintaining empathy in healthcare interactions.