Do you want the opportunity to build your career in a caring team that knows how to do quality work and have fun together?

AMA Group is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand, supported by Australia’s leading distributor of vehicle parts and accessories. Our team provides repairs for light to high-severity collisions on everything from small private vehicles and prestige cars to commercial trucks and buses. With around 3,500 people across approximately 150 locations, we deliver outstanding customer service and get over 300,000 people and businesses back on the road every year.

With AMA Group, you can go anywhere.

The Opportunity

We are seeking a highly organised and adaptable Operational Support Specialist to join AMA Collision Victoria, supporting multiple sites across Victoria. This is a permanent, full-time role based within one of our Victorian repair centres, with flexibility and travel required to support other locations across the AMA Collision Victoria network as needed.

This is a dynamic, hands-on role where you'll work closely with leadership teams to support day-to-day operations, administration, and customer outcomes across a regional network.

About the Role

In this varied position, you will:





- Provide operational and administrative support across multiple locations
- Assist with workflow coordination, scheduling, and customer bookings
- Support teams during peak periods, leave coverage, or operational change
- Help maintain consistent processes and business standards
- Contribute to projects, reporting, and process improvements
- Assist with invoicing, job completion, customer repair quoting, and general administration

About You

To be successful, you will bring:
- Experience in administration, operations, customer service, or coordination
- Experience within the automotive collision industry (mandatory)
- Experience with vehicle quoting and estimating
- Strong organisational skills with the ability to manage competing priorities
- Confidence working independently across multiple teams
- Solid Microsoft Office skills (experience with business systems highly regarded)

Why Join Us?

- Work across a variety of sites and teams throughout Victoria
- Gain exposure to broader operations and leadership
- Be part of a collaborative and supportive environment
- Opportunity to grow and develop your career

If you're a flexible, solutions-focused qualified who enjoys variety and making an impact, we'd love to hear from you. APPLY NOW or call Kate on [0438 259 870](tel:0438 259 870)

📌 Operational Support Specialist - Automotive Collision Repair (Melbourne)
🏢 AMA Collision
📍 Melbourne