Operations Administrator

Are you an adaptable, people-centred all-rounder who thrives on being busy and brings strong systems and administration skills? Then we want to hear from you!

Full-Time Permanent Position | Rosedale, Gippsland VIC

Are you an organised, adaptable and people-focused administration skilled who thrives in a fast-paced environment? Do you enjoy variety, building strong relationships and being the person who keeps operations running smoothly?

Just Better Care Gippsland is seeking an experienced Operations Administrator to join our growing team and provide high-quality administrative and operational support across our in-home aged care and disability services.

About Us

Just Better Care Gippsland is a locally owned franchise of the national Just Better Care network, delivering personalised in-home aged care and disability support services across the Gippsland region.

We support older people, people living with disability and people recovering from injury through government-funded programs including the Support at Home Program, the National Disability Insurance Scheme (NDIS), and the Transport Accident Commission (TAC).

Based in Rosedale, our office team supports a dedicated workforce of Registered Nurses, Endorsed Enrolled Nurses and Community Support Professionals who deliver care throughout Gippsland.

We are values-driven, person-centred and passionate about making a meaningful difference in the lives of the people we support.

About the Role

As our Operations Administrator, you will play a key role in supporting the smooth day-to-day operation of our business. This is a varied and rewarding position requiring someone who is highly organised, proactive and comfortable managing multiple priorities.

Working closely with our leadership team, care partners and frontline workforce, you will provide administrative support across operations, scheduling, finance, human resources and compliance functions.

Your responsibilities will include





- Providing professional office administration and a welcoming first point of contact for participants, families, employees and visitors
- Supporting our Support at Home Care Partners with administration, service requests, documentation and follow-up activities
- Assisting with scheduling, rostering and workforce coordination
- Providing finance administration support including invoice processing, accounts queries and payroll support
- Maintaining employee records and supporting HR administration processes
- Coordinating recruitment activities, onboarding and employee documentation
- Monitoring compliance requirements including NDIS Worker Screening, Police Checks, training records and mandatory qualifications
- Coordinating training sessions, team meetings and operational activities
- Supporting continuous improvement initiatives and administrative processes across the business
- Providing occasional community-based support when required to assist operational needs

About You You are an experienced administration professional who enjoys variety and takes pride in delivering accurate, reliable and timely support.

You will bring

- Demonstrated experience in administration, ideally supporting multiple business functions
- Strong organisational skills with the ability to manage competing priorities and deadlines
- Excellent attention to detail and accuracy
- The ability to learn new systems quickly and confidently
- Strong written and verbal communication skills
- A professional, friendly and solutions-focused approach
- The ability to build positive relationships with employees,



clients, families and external stakeholders
- Strong computer literacy, including Microsoft Office applications
- A willingness to occasionally provide light operational support within the community

Essential Requirements

- Current NDIS Worker Screening Check
- Current First Aid and CPR certification
- Current unrestricted Australian working rights
- Valid Australian driver’s licence

Highly regarded:

- Experience in community care, aged care, disability or healthcare sectors
- Experience supporting finance, HR or workforce scheduling functions
- Understanding of Support at Home, NDIS or TAC funding environments
- Certificate III or higher in Individual Support (Aged Care or Disability)
- Certificate III or higher in Business Administration

What We Offer

- A permanent full-time opportunity within a growing community care organisation
- Competitive salary and employee benefits
- Employee Assistance Program
- A diverse role with genuine responsibility and variety
- Supportive, hands-on leadership and a collaborative team environment
- The opportunity to make a meaningful difference in the lives of people within your local community
- A workplace where your contribution is valued and recognised
- Comprehensive onboarding and Orientation
- Access training and learning opportunities (online and face to face)

How to Apply To apply, please submit your CV and a brief cover letter outlining your experience and interest in the role via SEEK.

Applications will be reviewed as they are received and the position may close earlier if a suitable candidate is appointed. Early applications are encouraged.

Just Better Care Gippsland is an equal opportunity employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability and people from culturally and linguistically diverse communities.

📌 Operations Administrator (Rosedale)
🏢 Just Better care Gippsland
📍 Rosedale