We're looking for a highly organised and proactive Operations Manager to play a key role in the day-to-day running of our busy and fast paced plastering business. This position is ideal for someone who enjoys balancing office administration, project coordination and supporting site teams to ensure projects are delivered efficiently and on schedule.
What You'll Do
- Manage the operations inbox and coordinate daily communication with clients, builders, suppliers, and subcontractors.
- Process subcontractor invoices, purchase orders, and supplier payments accurately and on time.
- Manage the maintenance onsite team to ensure our after-care service is handled appropriately and on time.
- Schedule plastering crews and liaise with site supervisors to ensure projects are adequately running seamlessly.
- Monitor job progress, resolve operational issues, and provide administrative support to the onsite team.
- Compile and distribute monthly operational reports, project performance data, and key performance indicators (KPIs).
- Lead weekly operations meetings and assist with implementing process improvements to increase efficiency, profitability, and customer satisfaction.
- Maintain accurate project records and ensure compliance with company procedures.
- Report directly to the director on a regular basis
What You'll Need
- Previous experience in an operations, project administration, or office management role within the construction and plastering industry.
- Robust knowledge of Microsoft Office.
- Excellent organisational skills with the ability to manage multiple projects, deadlines, and competing priorities.
- Experience working with builders, subcontractors, suppliers, and project stakeholders.
- High attention to detail with strong problem-solving skills.
- Confident communication and leadership skills with the ability to support onsite teams.
- A proactive, self-motivated approach and the ability to perform well in a fast-paced construction environment.
Experience with Service m8 is advantageous although not required. All resumes to be sent through to
[email protected]. Only candidates with the required experience will be considered for the position.
📌 Operations Manager (Melton)
🏢 Premium Plaster
📍 Melton