Location: Stafford Heights, Brisbane QLD The Stafford Heights State School P&C; Association is seeking an experienced and dynamic Transition and Operations Manager to provide short-term operational leadership and business stabilisation for the Outside School Hours Care (OSHC) service during the transition to an outsourced OSHC management provider.
Essential skills and experience
- Experience in managing or leading an OSHC, early childhood education or similar service.
- Demonstrated knowledge of the National Quality Framework.
- Experience supporting and leading teams.
- Solid organisational and communication skills.
- Ability to manage competing priorities.
- Experience implementing operational improvements.
- Experience supporting organisational change or service transitions.
About the Role
The Transition and Operations Manager is responsible for supporting the Nominated Supervisor, maintain regulatory compliance, strengthen day-to-day operations, provide operational oversight, and assist with the transition to the successful outsourced provider. You will work closely with the P&C; Executive and directly supervise the OSHC Coordinator and Educational Leader to ensure high‑quality service delivery aligned with the National Quality Framework and all relevant legislation.
Key Responsibilities
Leadership
- Provide operational leadership to the service.
- Support the Nominated Supervisor.
- Work collaboratively with the Nominated Supervisor and does not replace the statutory responsibilities of that role under the National Law.
- Mentor staff where appropriate.
- Promote positive workplace culture.
- Assist with employee matters within delegated authority.
Financial Stewardship
- Monitor financial performance against approved budgets.
- Monitor wages as a percentage of revenue and occupancy.
- Identify operational efficiencies that support a financially responsible transition.
- Assist the Executive to manage financial risks during the transition period.
- Prepare financial reports for the P&C; Committee.
Compliance & Quality
- Ensure compliance with the National Quality Framework, National Law & Regulations, Child Safe Standards, and Workplace Health & Safety requirements.
- Review policies and operational procedures where required.
- Support continuous improvement against the National Quality Standard.
- Assist with audit preparation and regulatory requirements.
Transition
- Support implementation of the approved outsourcing decision.
- Coordinate operational readiness for handover.
- Prepare documentation and operational information required for transition.
- Work collaboratively with the incoming provider (when appointed).
Stakeholder Engagement
- Build positive relationships with OSHC staff, the School Principal, the P&C; Executive, families and regulatory bodies.
- Provide regular progress updates to the P&C; Committee.