Front Of House Manager

Hoopla Pakenham – Full Time

$75,000 – $85,000 per year

Front Of House Manager – New Venue Opening

Hoopla Pakenham Kitchen & Bar

JOIN AN ESTABLISHED TEAM + BUSINESS IN A NEW STORE OPENING

Full-Time | Leadership Opportunity | $75,000 – $85,000 Salary Package

At Hoopla Kitchen & Bar, we are building a destination for families, food lovers, and people looking for a fun, energetic experience.

With the exciting launch of our brand-new Hoopla Pakenham Kitchen & Bar venue, we are searching for an experienced, passionate, and hands‑on Manager to lead our venue from day one.

This is a genuine leadership role for someone who thrives in fast‑paced hospitality environments, understands modern café/restaurant operations, and takes pride in building strong team culture, systems, consistency, and quality.

We need the right leader to execute it at a high standard while building and leading an exceptional front of house team.

This is a hands‑on role for someone who thrives in rapid‑paced hospitality, loves developing teams, and leads from the front to deliver exceptional guest experiences.

ABOUT HOOPLA

Hoopla is a contemporary, family‑friendly entertainment venue offering:

- Café and dining service

- Parties, functions and corporate events

- Bowling, arcade and entertainment attractions

- A fast‑paced, high‑energy environment

We’re building a culture focused on strong leadership, high standards and great customer experiences.





THE ROLE

As the Front Of House Manager, you will oversee the day‑to‑day operations of the venue, including:

- Leading, training and developing staff

- Running efficient, high‑quality service periods

- Managing rosters, labor and controllable costs

- Overseeing stock control and venue operations

- Maintaining food safety, OHS and compliance standards

- Delivering exceptional guest experiences

- Working closely with senior management to drive performance and culture

This is a hands‑on leadership position where you’ll be expected to lead from the floor, set standards and build a strong team culture.

Weekends and public holidays are essential.

WHAT WE’RE LOOKING FOR

- Previous management experience in hospitality or entertainment venues

- Strong leadership and communication skills

- Passion for training and developing staff

- Experience with rostering, labor management and basic financials

- Calm under pressure and highly organised

- Energetic, reliable and professional

- A strong focus on customer experience and team culture

SALARY & BENEFITS

- Salary package between $75,000 – $85,000 + super, depending on experience

- Genuine career progression opportunities

- Supportive leadership team and ongoing development

- Fun, fast-paced and growing workplace environment

- Opportunity to be part of an exciting new venue opening

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📌 Front Of House Manager (Traralgon)
🏢 Hoopla Pakenham
📍 Traralgon