Ready to Get Off the Tools Without Leaving the Industry?

Love 4WDs, automotive accessories and helping customers solve problems?

Whether you're a fitter, mechanic, parts specialist or already working in the 4WD industry, this could be the next step in your career.

RealTruck Australia is looking for a Technical Customer Advisor to become the technical expert behind some of the world's leading automotive accessory brands.

This is a customer-facing technical role combining product support, training, problem solving and dealer engagement. You'll work closely with customers, dealers, OEM partners and internal teams to help deliver outstanding products and support across Australia and New Zealand.

If you enjoy working with vehicles but want more variety, career growth and opportunities to expand your skills, we'd love to hear from you.

What You'll Be Doing

- Be the go-to technical expert for customers across Australia and New Zealand.
- Help dealers, workshops and OEM customers solve technical and installation issues.
- Deliver product training, demonstrations and technical support.
- Support the sales team with technical advice and customer meetings.
- Investigate warranty claims and contribute to product quality improvements.
- Assist with prototype fitments, product testing and new vehicle development programs.
- Work closely with engineering and product teams to make great products even better.
- Travel occasionally to visit customers, dealers and industry events.
- No two weeks will look the same.

We'd Love to Hear From You If You Are...

- A 4WD accessory fitter looking for the next step in your career.




- A mechanic wanting to move off the tools while staying in the automotive industry.
- Working in automotive parts or accessory sales and looking for a more technical role.
- Passionate about vehicles and enjoy helping people solve problems.
- Looking for a role that combines technical knowledge with customer interaction.

You'll Bring

- Strong automotive knowledge and practical problem-solving skills.
- Excellent communication and relationship-building abilities.
- A customer-focused, solutions-oriented mindset.
- Confidence working with customers, dealers and internal teams.
- A willingness to learn, develop and take ownership.

Experience with 4WD accessories, ute products, canopies, roller shutters, towing equipment or aftermarket accessories will be highly regarded.

While industry experience is important, we'll provide product training and support to help you succeed in the role.

Why Join RealTruck?

- Work with some of the biggest brands in the global automotive accessory industry.
- Enjoy variety every day; office, workshop, customer visits and product testing.
- Be involved in exciting recent vehicle programs and product launches.
- Build a long-term career within a growing global business.
- Join a supportive team where your ideas and contributions matter.
- Competitive salary package and flexible working arrangements.

Ready for the Next Step?

If you know your way around a vehicle but don't necessarily want to spend every day underneath one, we'd love to hear from you.

Come and build a career where your technical knowledge becomes your biggest asset, not just your toolbox.

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📌 Technical Customer Advisor (Melbourne)
🏢 RealTruck
📍 Melbourne