We are seeking an experienced Test Manager (Quality Lead) to lead end-to-end quality assurance activities across multiple projects within a Retail environment. The ideal candidate will have a robust background in test management, stakeholder engagement, test automation governance, and delivering high-quality solutions in Agile delivery environments.

Key Responsibilities

- Define, implement, and govern test strategies, test plans, and quality assurance processes across project portfolios.
- Lead and mentor a team of QA Engineers and Test Analysts, ensuring effective workload management and capability development.
- Collaborate with business, product, and development teams to understand requirements and ensure comprehensive test coverage.
- Review and approve test scenarios, test cases, test scripts, and test execution outcomes.
- Oversee and provide governance for test automation frameworks and automation strategy implementation (preferred).
- Ensure end-to-end traceability between requirements, test cases, defects, and releases.
- Drive defect management, root cause analysis, and quality risk assessments, escalating issues where required.
- Manage testing environments, test data requirements, and release validation activities.
- Produce and present testing metrics, dashboards, Test Status Reports (TSRs), and quality insights to stakeholders.




- Coordinate User Acceptance Testing (UAT), production verification, and post-release validation activities.
- Champion continuous improvement initiatives to enhance testing efficiency, effectiveness, and delivery quality.

Required Skills & Experience

- Proven experience as a Test Manager, Test Lead, or Quality Lead managing testing teams across multiple concurrent projects.
- Strong understanding of the Software Testing Life Cycle (STLC), testing methodologies, quality assurance practices, and defect management processes.
- Hands‑on experience with test management and defect tracking tools such as PractiTest, Jira, and ALM.
- Strong experience working within Agile/Scrum delivery environments.
- Experience managing both manual and automated testing initiatives.
- Working knowledge of API and automation testing tools including Postman, SoapUI, Rest Assured, and Selenium.
- Experience with Microsoft Power Apps solutions, preferably involving:
- Timesheet Management
- Allowances Management
- Cash Discrepancy Management
- Staff Management
- Workforce Allocation

Strong stakeholder management, communication, leadership, and analytical skills.

Hands‑on experience within the Retail domain , with a strong understanding of retail business processes and operations.

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📌 Test Manager (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne