We are seeking an energetic Parts Interpreter with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.

Responsibilities - Customer support and enquiries – via email, telephone and counter sales

- Interpret customer requests for parts
- Order entry and processing
- Provide updates to customers on order status, pricing, product range and estimated delivery times
- Provide assistance to external Sales and Warehouse teams as required About you – Skills, experience and qualifications - Demonstrate a passion for customer service, with previous retail and/or customer service experience
- Prior experience as a Parts Interpreter or Parts Manager in a trade, retail or similar environment
- Expert knowledge of mechanical, materials handling, agricultural, industrial or automotive parts is preferred
- Excellent customer service and professional communication skills
- Attention to detail and a ‘can do’ attitude
- Confident computer skills, including the ability to learn an in-house ERP system
- You may have an interest in cars, construction machinery, forklifts, tractors, and more.
- You may have a service or parts background,



or want to move away from working on the tools. What's in it for you - You’ll be part of a people-centric culture, where your well-being matters.
- We offer: Recognition programs andincentives for your performance
- The opportunity to join a dynamic global company that is a leader in its field
- Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
- Health and Wellness program and company commitment to sustainable growth People are at our heart TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate current ideas. About TVHTVH TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

📌 Parts Interpreter (City of Sydney)
🏢 TVH Group
📍 City of Sydney