Job Description

This is a specialist engineering position focused on the design, support, optimisation and continuous improvement of Cuscal's BMC Helix Platform.

About the role

In this role, you will manage, support and improve the BMC Helix Platform, including Discovery, CMDB and AIOps components; integrate BMC solutions with enterprise technology platforms and operational tooling; drive platform upgrades, enhancements and strategic improvements; design and implement monitoring and alerting solutions using BMC technologies; partner with vendors and technology stakeholders to maximise value from the BMC platform.

Responsibilities

- Manage, support and improve the BMC Helix Platform, including Discovery, CMDB and AIOps components
- Integrate BMC solutions with enterprise technology platforms and operational tooling
- Drive platform upgrades, enhancements and strategic improvements
- Design and implement monitoring and alerting solutions using BMC technologies
- Partner with vendors and technology stakeholders to maximise value from the BMC platform

Qualifications

- Extensive hands‑on experience administering and enhancing BMC Helix Platform solutions
- Strong experience across BMC Discovery, CMDB, AIOps and monitoring technologies




- Experience managing enterprise‑scale monitoring, alerting and configuration management platforms
- Proven success designing and implementing monitoring and automation solutions
- Experience delivering highly available technology services in medium to large enterprise environments
- Strong background in process design, governance and continuous improvement
- Excellent stakeholder engagement and communication skills

Benefits

- Recognition and growth : Celebrate achievements through IGNITE and grow with tailored development opportunities
- Wellbeing focus : We support your physical, mental and financial health with holistic initiatives and access to discounts via Cuscal Advantage
- Diversity and inclusion : Join a workplace that values different perspectives and flexible work arrangements

Equal Employment Prospect Statement

Cuscal is an equal opportunity employer committed to creating a diverse, inclusive and barrier‑free workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities and individuals from culturally diverse backgrounds.

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📌 BMC Engineer (City of Sydney)
🏢 Cuscal
📍 City of Sydney