About Us

At The Missing Link, we don't just keep up with the pace of technology — we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we have become one of Australia's most awarded IT providers. We help businesses move faster with cutting‑edge Cyber Security, IT & Cloud, and AI & Automation solutions.

We are growing quick. If you want to work where ambition meets opportunity, you have found your place.

Opportunity

Are you a high‑performing SDR ready to step into leadership or an experienced Team Lead passionate about building winning outbound teams? We are on the hunt for a Sales Development Team Lead to drive pipeline growth, mentor a talented SDR team, and play a key role in shaping our growth strategy. This is more than just a leadership role—you will be responsible for building a high‑performing SDR function that fuels our sales engine. You will combine hands‑on expertise with coaching and strategy, ensuring your team consistently generates quality pipeline and delivers real impact to the business.

What you’ll be doing

- Lead, coach, and develop a team of SDRs to consistently achieve and exceed targets
- Drive high‑performing outbound campaigns across cold calling, email, and social selling
- Ensure delivery of qualified meetings and strong pipeline outcomes
- Partner closely with Sales Executives to align on target accounts and opportunity strategy
- Monitor, analyse, and improve team performance across activity, pipeline and conversion metrics
- Implement best practices, processes and playbooks to scale the SDR function




- Stay hands‑on where needed by supporting outreach, messaging and objection handling

Requirements

- 5+ years in sales development or lead generation, ideally in B2B tech or IT
- Proven experience in an SDR, BDR or sales role, ideally within tech or cybersecurity
- Previous leadership or mentoring experience (or ready to step up into a Team Lead role)
- Strong understanding of outbound sales, lead generation and qualification frameworks
- Experience working with CRM platforms (e.g., HubSpot) and tracking performance metrics
- Excellent communication, coaching and stakeholder engagement skills
- A results‑driven mindset with a track record of hitting or exceeding targets

What’s in it for you

- Opportunity to build and shape a high‑performing SDR team
- Clear pathway to more senior leadership roles
- Work closely with Sales and Marketing leaders on strategy and growth
- Dynamic, high‑growth environment in cybersecurity and technology

Benefits

- Support to grow—structured onboarding, mentoring, and career development
- Flexibility—hybrid working and the tools to do your best work anywhere
- A respected name—backed by Infosys and industry awards
- A place where you’re seen—celebrated wins, recognized effort, and valued diverse perspectives
- Events, training, team days—because connection fuels success

Ready to Make Your Mark?

If you are ready to step into a role where your work opens doors for our clients and for your own career, we would love to hear from you.

We are The Missing Link between where you are and where you want to be.

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📌 Sales Development Team Lead (North Sydney Council)
🏢 The Missing Link
📍 North Sydney Council