Senior Front of House Professional | Royal Oak Hotel | Fitzroy North

About Us

The Royal Oak is one of Melbourne’s great neighbourhood pubs, where thoughtful food, an exceptional wine offering and genuine hospitality come together. We pride ourselves on creating a dining experience that is warm, qualified and memorable, delivered by a team who genuinely care about the craft of hospitality. As we continue to invest in our front of house team, we’re looking for an experienced hospitality professional to join us and help shape the next chapter of the Royal Oak.

About the Role

This is a full-time position, with a roster to fall between Thursday and Sunday, when the venue is at its busiest. While your primary focus will be our dining room service, you’ll be an integral part of the wider front of house team, confidently supporting service across the entire venue, from the front bar and outside seating to larger bookings and busy pub trade. This is a newly created role that reflects our ongoing investment in hospitality. We’re looking to strengthen our senior floor team by introducing an experienced hospitality professional whose presence will elevate service, mentor junior team members and contribute to a culture of excellence throughout the venue. This is not a management position. Instead, we’re looking for someone who leads through example. Working closely with our Venue Manager and leadership team, you’ll help uphold exceptional service standards, support the development of the team and create memorable guest experiences every service.

What You’ll Be Doing

Deliver polished, attentive service with confidence and consistency.

Provide knowledgeable food and wine recommendations to guests.

Create genuine, memorable guest experiences through warm and professional hospitality.





Mentor and support junior front of house team members during service.

Lead by example in professionalism, presentation and attention to detail.

Work closely with the leadership team to continually refine and elevate our service culture.

Maintain exceptional dining room presentation and readiness.

Support service across all areas of the venue with duty supervision when required.

Collaborate closely with our kitchen and bar teams to deliver seamless service.

What We’re Looking For

A minimum of 10 years’ experience in premium or fine dining restaurants.

WSET Level 2 (minimum requirement).

Current Victorian RSA.

Hospitality is your chosen career, with a genuine passion for food, wine and people.

Impeccable personal presentation and communication skills.

Exceptional attention to detail and consistently high service standards.

Confidence working in a fast-paced, high-volume environment.

A genuine interest in mentoring and developing junior hospitality professionals.

Why Join the Royal Oak?

The Royal Oak is part of Good Vibes Hospitality, one of Melbourne’s most respected independent, growing hospitality groups. You’ll work alongside passionate professionals who care deeply about food, wine and genuine hospitality. We invest in our people through ongoing training, wine education and career development, while fostering a culture that values teamwork, professionalism, accountability and continuous improvement. If you’re proud of your profession, thrive on delivering exceptional hospitality and want to work with a team that shares those values, we’d love to hear from you.

Good Vibes Hospitality is an equal opportunity employer. We welcome applications from people of all backgrounds and life experiences.

Remuneration negotiable, depending on experience and suitability.

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