Welcome to Made!

Made is a fast growing, purpose-led Australian company behind some of the country’s most loved better-for-you food and beverage brands. Since 2005, we’ve built a portfolio that includes Cocobella (coconut water and yoghurt), Rokeby (functional dairy), Impressed (plant-based drinks), and NutrientWater (enhanced hydration).

Our culture is energetic, down-to-earth, and genuinely fun. We live by our ethos of Making Healthy Happy - whether we’re developing products, showing up in market, or collaborating as a team. It’s this energy that fuels our continued momentum.

www.madegroup.com

The Role

Reporting to the National Operations Manager, the Warehouse and Distribution Manager position encompasses responsibility for Made's complete end-to-end requirements to deliver optimal customer delivery performance and company profitability & growth, through the efficient, effective and safe management of the state-based operations function.

Key accountability will include route distribution and transport, managing ambient & temperature-controlled warehousing, fleet & facilities management, and establishing productive and positive relationships with your team of warehouse staff and delivery drivers.

What's on Offer

- Salary package commensurate with experience

- Performance Bonus Plan

- Additional Annual Leave days (Birthday & Community Giveback Leave)

- Phone and laptop provided

- Full support of a high functioning team

- Support provided for ongoing training and development

- A healthy & happy culture:

- Healthy products to enjoy

- Winning culture and amazing team

- Access to exclusive offers and discounts

- Access to our confidential Employee Assistance Program (EAP).

Key Responsibilities





- Ensure that all operational activity is in line with Chain of Responsibility requirements, and warehousing & distribution responsibilities are undertaken effectively & efficiently.

- Oversee the daily operations and ensure the full end-to-end process is executed to standard, while championing business improvement strategies, procedures and processes.

- Strive to achieve maximum fleet & warehouse utilisation via effective route management and warehouse inventory management.

- Receive and action customer queries, providing responses within appropriate timeframes.

- Work closely with the National Operations Manager to develop the state-based team and deliver optimal results for both the customer and Made Group.

- Provide coaching to assist all staff in maintaining an efficient, safe, and healthy workplace while driving a culture of high performance, mutual respect and customer focus.

- Manage all state-based recruitment and performance management for the operational team.

- Oversee all relevant site and fleet maintenance, inclusive of incident management.

- Liaise with relevant internal & external stakeholders to ensure stock movements and storage are maintained in line with company & industry guidelines.

- Reporting including commercial & financial, safety and people metrics.





- Report on all aspects of state-based operations performance, providing recommendations for improvement.

The Right Candidate will have:

- Strong people leadership capacity and a proven track record in a similar role.

- Detail orientated and able to observe multiple facets of the warehousing and distribution function.

- Ability to drive change and performance improvement throughout the team through effective management and coaching, in line with business goals and strategy.

- Have a hands-on approach and are able to work both in and on the business.

- Able to work in a fast paced, agile environment.

- Have proficient knowledge of warehousing & distribution procedures and best practice.

- Have the ability to effectively work with both internal and external stakeholders.

- Comfortable delivering frequent direct written and oral feedback.

- Forklift license & heavy vehicle license desirable, however not mandatory.

If you meet the above criteria and are interested in joining our dynamic and purpose-driven team, please send through your current resume, along with a cover letter if you'd like to share a bit more about yourself, demonstrating why you would be a great fit for the Warehouse & Distribution Manager role.

We accept applications from all people with the right to live and work in Australia.

Made is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome and value individuals from all backgrounds and ensure fair treatment for all employees. We are committed to creating an inclusive environment for all employees and strongly encourage women to apply.

📌 Warehouse Manager (Surfers Paradise)
🏢 Made
📍 Surfers Paradise