Mystery shopping provides you with the flexibility to work around your lifestyle and be your own boss!!! This is a fun and varied hobby job that will give you the opportunity to share your customer experiences while enjoying the products and services of our clients.
We work with brands who care deeply about their customer interactions, and who want to be “best in class” in their industry. You are being invited to participate in a rare opportunity to experience first hand what they have to offer.
As a mystery shopper your feedback assists our clients to measure their customer service performance and implement strategies to improve the customer experience.
Your role is to document compliance against company behaviours and practices, elevating their customer experience and helping them build a consumer preferred and trusted brand. You will help them to create an exceptional customer experience across every touchpoint.
You will need to have an eye for detail, a good memory and excellent written communication skills. Positive spelling and grammar are essential. You must have access to a computer and the internet.
If you are reliable, self-motivated and want to make a difference to customer service then this is for you.