About Backsafe Australia

Backsafe Australia is a proudly Australian-owned business specialising in material handling, workplace safety and warehouse solutions. We help organisations create safer, healthier and more productive workplaces by supplying, manufacturing, servicing and supporting high-quality equipment across a wide range of industries.

As our business continues to grow, we're looking for people who share our commitment to delivering exceptional customer service and are excited to grow with us.

About the Role

We are seeking a proactive Admin Officer to join our team at our new Forrestdale office on a full-time basis.

This is far more than a traditional administration role. As a key member of our team, you'll support the day-to-day operation of the business while working across Sales, Operations, Purchasing, Warehouse, Inventory, Accounts and Customer Service. You'll coordinate information, maintain accurate business systems, support operational processes and help deliver an outstanding experience for both our customers and your colleagues.

This role is ideal for someone who enjoys variety, takes ownership of their work, and wants to develop a strong understanding of how a business operates from end to end.

Key Responsibilities

- Managing incoming calls, emails, customer enquiries and reception duties.
- Processing customer orders, quotations and sales administration.
- Coordinating customer orders across Sales, Operations, Warehouse, Purchasing and Accounts.
- Maintaining customer, supplier, product and inventory information across Business Central, HubSpot and other business systems.
- Preparing, maintaining and organising business documents, records, reports and databases.
- Supporting purchasing activities, supplier administration, purchase orders, invoices and reconciliations.
- Assisting with inventory administration, stock records, pricing updates and maintaining data accuracy.




- Preparing reports and maintaining accurate business information to support decision-making.
- Coordinating meetings, preparing documentation and providing general administrative support.
- Welcoming visitors and delivering a skilled, friendly customer experience.
- Identifying opportunities to improve processes and contribute to continuous business improvement.
- Providing support across different departments as business needs evolve.

About You

We're looking for someone who:

- Has a proactive attitude and takes ownership of their work.
- Is a genuine team player who enjoys supporting others and contributing to shared success.
- Learns quickly and enjoys understanding how different parts of a business work together.
- Has excellent organisational and time management skills.
- Can manage multiple priorities while maintaining a high level of accuracy and attention to detail.
- Has excellent written and verbal communication skills.
- Builds positive relationships with colleagues, customers and suppliers.
- Is confident using Microsoft Office and business systems.
- Has experience with ERP or CRM systems. Experience with Microsoft Dynamics 365 Business Central and HubSpot will be highly regarded.
- Has previous experience in administration, customer service, sales support or a similar business support role.

Why Join Us?

At Backsafe Australia, we're proud of the supportive, collaborative culture we've built. We believe great businesses are built by people who work together, take ownership of their responsibilities and are always willing to support one another.

This is a role where you'll gain valuable end-to-end business experience while working across multiple departments and learning how every part of the business connects. You'll be encouraged to contribute ideas, identify opportunities for improvement and make a genuine impact on the way we work.

If you're looking for a varied role where your contribution is valued, your development is supported, and you'll be part of a growing Australian business with a positive team culture, we'd love to hear from you.

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📌 Administrative Officer (Armadale)
🏢 Backsafe Australia
📍 Armadale