Here at True Property, we have built a supportive, collaborative and positive working environment where the team works together toward a common goal of being the leading property management team in Sydney’s Inner West. With industry leading technology, systems, procedures and checklists in place our team is equipped to work efficiently while consistently delivering a premium level of service. We are committed to investing in our people through ongoing training, monthly team lunches and quarterly team building events outside the office, all of which help foster strong relationships and contribute to the positive culture we have developed over many years.
Ideally, we are seeking someone who lives within or has strong ties to Sydney’s Inner West and who shares our commitment to exceptional service and building long-term client relationships with the opportunity to progress within our company.
About the role
We are seeking a friendly and professional person to join our energetic team at True Property, a leading real estate agency in the heart of Leichhardt.
What you'll be doing
- Providing exceptional customer service to all clients, whether in person, on the phone or via email
- Maintain secretarial and administrative support to the Property Manager
- Works with the team in a professional , efficient and diplomatic manner
- Conducting ingoing inspections across the property portfolio
- Managing open homes, database enquiries, and tenancy application processing.
- Assisting with maintenance requests by liaising with tenants and tradespeople
- Providing day-to-day administrative support to the Property Manager
- Managing phone and email enquiries to ensure prompt, professional communication
- Maintaining accurate property files, databases, and reporting systems
- Coordinating key handovers, lease sign-ups, and other tenancy-related processes
- Supporting the team with diary management, scheduling, and office organisation
What we're looking for
- Assistant Agents Certificate, or Class 2 License (required)
- Valid driver’s licence and a reliable, presentable vehicle (required)
- Excellent communication and interpersonal skills with the ability to liaise with a wide range of clients
- Strong organisational skills and attention to detail
- A positive, friendly and professional attitude
- A genuine interest in the real estate industry