Toowoomba Haematology & Oncology Clinic | A Sanguis Health Group Clinic
Permanent Part-Time | 3 Days per Week

Toowoomba Haematology & Oncology Clinic is a growing specialist practice providing comprehensive care for patients with blood disorders, blood cancers and solid organ cancers. Our broader practice also includes The Iron Infusion Clinic, a specialist service dedicated to the diagnosis and management of iron deficiency and iron deficiency anaemia, with clinics in Brisbane, Gold Coast and Toowoomba.

Based at St Andrew's Toowoomba Hospital, our team of Consultant Haematologists, Medical Oncologists, Nurse Practitioners, Registered Nurses and experienced administration professionals are committed to delivering exceptional patient-centred care close to home.

As our practice continues to grow, we are seeking an experienced Senior Medical Receptionist to join our team on a permanent part-time basis (3 days per week).

This is an exciting opportunity for an experienced Medical Receptionist who is ready to take the next step in their career. Working closely with our Practice Manager and General Manager, you'll support the day-to-day operations of our busy specialist practice.

Your responsibilities will include:

- Welcoming patients and providing exceptional customer service from the moment they arrive

- Managing incoming calls, patient bookings and enquiries

- Processing patient payments and receipting accounts accurately

- Supporting the Practice Manager with Medicare, DVA, private health fund billing and practice billings





- Assisting the Practice Manager with the coordination of administration staff and daily workflows

- Supporting the day-to-day operations of our busy specialist practice

- Liaising with hospitals, Medicare, general practices, specialists and other healthcare providers

- Supporting our doctors, nurses and administration team to ensure clinics run efficiently

- Assisting with staff onboarding, training and continuous quality improvement initiatives

- Maintaining accurate patient records and clinical documentation

- Identifying opportunities to improve systems, workflows and the overall patient experience

- Providing leadership and support to the administration team while leading by example

About You

We're looking for someone who is organised, proactive and enjoys working in a fast-paced specialist medical environment.

To be successful in this role, you will have:

- Previous experience in medical administration, ideally within a specialist practice

- Robust knowledge of Medicare, DVA and private health fund billing (highly desirable)

- Experience using Gentu practice management software (highly desirable)

- Outstanding organisational skills with the ability to prioritise competing tasks in a busy environment

- The ability to think one step ahead,



anticipate the needs of the team and use initiative

- Excellent communication and interpersonal skills

- Experience liaising professionally with hospitals, Medicare, general practices, specialists and other healthcare providers

- A professional, compassionate and patient-focused approach

- Strong attention to detail

- Confidence working independently while contributing to a collaborative team

- A genuine desire to grow into a leadership role and contribute to the ongoing success of the practice

Why Join Us?

At Toowoomba Haematology & Oncology Clinic, we're passionate about providing exceptional care to patients and their families.

You'll become part of a close-knit, supportive team where collaboration, professionalism and compassion are at the heart of everything we do. Working alongside our team, you'll have the opportunity to develop your leadership skills while making a genuine difference in the lives of our patients.

This is an exciting opportunity to join a growing specialist practice with a strong reputation for clinical excellence and patient-centred care.

Remuneration

Remuneration will be based on experience.

How to Apply

Please apply via SEEK and include:

- Your current resume; and

- A cover letter telling us why you would like to join our team and what interests you about this opportunity.

Applications will be treated in the strictest confidence.

For a confidential discussion about the role, please contact:

Tegan Parker
General Manager
Toowoomba Haematology & Oncology Clinic - 07 •••• •478

📌 Senior Medical Receptionist (Westbrook)
🏢 Sanguis Health
📍 Westbrook