Medical Receptionist Trainee

About the Organisation

The Ord Valley Aboriginal Health Service (OVAHS) is a leading not-for-profit healthcare provider dedicated to improving the health and well-being of Aboriginal and Torres Strait Islander communities in the Kimberley region of Western Australia. With a focus on delivering culturally appropriate and holistic care, OVAHS provides a wide range of primary health services to meet the unique needs of our community.

We are committed to enhancing access to healthcare, empowering individuals, and fostering a safe and inclusive environment where community members feel respected, supported, and valued. Our passionate and skilled team of healthcare professionals work alongside community members to address both physical and mental health challenges while promoting preventative care, health education, and lifestyle initiatives.

At OVAHS, we believe in working with the community to strengthen and prioritise the social, emotional, and physical health of every individual. As part of a growing and dynamic organisation, you will have the opportunity to make a meaningful difference and be a part of positive, long-term change in the community.

About the Opportunity

Ord Valley Aboriginal Health Service (OVAHS) is looking for a friendly and professional Medical Receptionist Trainee to join our team on a full-time basis. As part of this role, the incumbent will be required to undertake relevant training and/or study and progress towards the completion of a certification relevant to the position. In this important front-line role, you will be the first point of contact for our patients, ensuring they receive a welcoming and supportive experience.

You will be responsible for managing patient tracking, updating medical records, answering the phone, and providing administrative support to our healthcare team. This role is vital in helping us deliver high-quality, culturally safe healthcare to Aboriginal patients in the community.

If you enjoy working in a fast-paced workplace,



have strong communication and organisational skills, and want to be part of a team making a real difference, this is a great opportunity for you!

You will be responsible for some Medicare claim processing, patient record management, staff training, and community support in navigating Medicare-related processes.

Due to the nature of the Medical Receptionist Trainee position, you must identify as Aboriginal and/or Torres Strait Islander as per Section 50(d) of the Equal Opportunity Act 1984 (WA).

*OVAHS reserves the right to close the vacancy early if a suitable candidate is identified.

About You

To succeed in this role, you will have:

✔ Experience in reception, administration, or office work (medical reception experience is a plus!).

✔ Great interpersonal skills, making patients feel welcome and supported.
✔ Good time management and organisational abilities, able to juggle multiple tasks efficiently.
✔ Computer literacy, including data entry and document formatting.
✔ A strong understanding of Aboriginal health issues, or a willingness to learn.
✔ The ability to work well in a team and communicate effectively with healthcare professionals.

If you’re looking for a rewarding and meaningful role in a supportive team environment, we’d love to hear from you!

About the Benefits

OVAHS is an organisation that truly values its team, and is committed to improving employee knowledge, skills and experience. It offers a stable, safe and supportive work environment with a large, multi-disciplinary team including doctors, nurses, Aboriginal Health Workers, an audiologist, dietitian, mental health workers and a social support unit.

Your dedication will be rewarded with an attractive remuneration package including a range of benefits to significantly increase the value of your overall remuneration package including:

- Specific benefits include:

- 5 weeks annual leave per year

- Additional paid leave over the end of year closure period, as per leave policy

- Annual flight allowance

- Accommodation allowance

- Sociable hours (Mon-Fri office hours)

- Salary packaging

- Completion of certification

📌 Medical Receptionist Trainee (Broome)
🏢 Ord Valley Aboriginal Health Service
📍 Broome