- Position: Receptionist/Administration
- Part time Mon & Tue 8:30am to 5pm

Join Our Team at Hume Psychology Are you an organised and motivated administrative professional looking for an exciting opportunity?

Hume Psychology, the largest dedicated psychology practice in Northeast VIC, is seeking a dynamic Receptionist to join our supportive team and provide essential administrative support to clients and Practice Manager.

About Us

Located in scenic Beechworth, Hume Psychology has been a family-owned and operated practice since 1998. We pride ourselves on delivering exceptional client service and fostering a well-structured administrative team. As we expand our in-house presence and Telehealth services to meet growing demand, we're committed to continuous improvement whilst ensuring a healthy work-life balance.

Key Responsibilities In this multifaceted role, you will:

- Open the practice each morning, ensuring a tidy and safe setting.
- Maintain and further develop high standards in office management.
- Manage reception duties, including greeting clients, answering calls, and taking accurate notes.
- Uphold strict privacy and confidentiality protocols.
- Book and reschedule appointments with careful attention to detail.
- Provide general administrative support to practitioners, including printing, scanning, and faxing.
- Maintain an organised filing system and perform filing tasks with precision.
- Assist the Practice Manager with ad hoc duties as needed.
- Actively seek training or support when required.




- Develop and maintain office and billing procedures, as well as templates for communication.
- Liaise with Medicare and third-party payees.
- Refine and optimize the existing client intake system.
- Plan and allocate new clients effectively.
- Process client payments through various methods, including direct transfer, cash, or EFTPOS.

What You Will Need to Succeed

- Previous administrative experience is essential.
- Certificate IV in Business Administration or experience in a practice administration environment is advantageous.
- Excellent written and verbal communication skills.
- Strong attention to detail and the ability to perform well under pressure.
- Capacity to work independently as well as collaboratively within a supportive team.
- A dedicated commitment to maintaining privacy and confidentiality.
- Proficiency in Microsoft Office and a willingness to learn our practice management software, “PracSuite.”
- Ability to meet deadlines calmly and professionally.

What We Offer

- Competitive remuneration package.
- Supportive team environment.
- Opportunities for career progression.
- Birthday leave—enjoy your special day off on us!
- Regular team lunches to foster camaraderie.

How to Apply If you believe you are the right fit for this role, please submit a cover letter detailing your suitability for the position and a copy of your Resume. For initial inquiries, feel free to email us at [email protected].

📌 Receptionist/Administration (Beechworth)
🏢 Hume Psychology
📍 Beechworth