We are looking for a casual/part time receptionist to help our cosmetic injectors maintain a seamless experience at Cityskin. The role will be based at our CBD location.
Key Responsibilities
- Warmly greeting and checking in patients
- Scheduling appointments and managing calendars
- Handling incoming calls professionally and efficiently
- Managing emails and general correspondence
- Verifying patient information while ensuring confidentiality
- Processing patient billings, taking payments and balancing the cash sheet daily
- Managing product stock and retail sales
- Assisting with administrative tasks and reporting
Requirements:
- Previous experience in a similar role is preferred but not essential, quick learners are encouraged to apply.
- Excellent customer service and communication skills.
- Some sales background or knowledge of cosmetic treatments is highly regarded.
- Strong organisational skills with ability to multitask.
- Ability to work independently, problem-solve, and think proactively to ensure smooth daily operations and excellent client service.
- Strong computer skills, including proficiency in office software. Experience with Cliniko is advantageous but not essential.
- Knowledge of the cosmetic injectable field is a plus.
- Able to work effectively as part of a team.
- Solid attention to detail.
- Excellent work ethic.
Cityskin is a known leader in the cosmetic injection industry. Established in 2011 we have a highly experienced team of injectors located across seven clinics in the Greater Melbourne area. We pride ourselves on delivering fresh natural results in combination with exceptional customer service.