The Prospect At Shine, we champion better justice for our clients, and as our Business Support Receptionist that starts with you. Working from our Brisbane CBD head office, you'll provide proactive and professional support to our clients and our legal and business services teams. You’ll be a part of a dedicated team that encompasses our reception, business support and mailroom functions, creating a seamless front‑of‑house experience for our Brisbane office.

And with your professional and welcoming nature, you’ll set the tone of the office by being the first person our clients and visitors meet with, making a meaningful, long‑lasting impact every day.

Responsibilities - Be the first point of contact in our head office.

- Work with authentic, supportive people who truly care about our clients.
- Convenient Brisbane CBD location close to public transport.
- Welcoming all incoming visitors, both clients and external stakeholders alike, and connecting them with the right legal team members while ensuring they feel looked after, supported and heard.
- Keeping a keen eye across the overall presentation of our client facing facilities, ensuring cleanliness, and keeping refreshments and supplies stocked at all times.
- Coordinating the booking of meeting rooms and ensuring rooms are prepared for daily use.
- Supporting our Legal teams with administrative tasks and optimising the use of internal systems to process information.




- Actively working as a team player and assisting on all front‑of‑house operations, such as the mailroom as required, while keeping an eye out for opportunities for improvement.

Qualifications - Previous experience within a client facing or business support position.

- Accurate typing skills with intermediate Word & Excel skills.
- Keen eye for detail in your document management and collation skills.
- Great communicator both verbally and in writing.
- Naturally empathetic and have a resolute passion for helping people, especially those who may be experiencing trauma.
- Recognise and value the importance of your role as the gateway to support for clients.
- Ability to work 38 hours per week Monday to Friday, from our Brisbane CBD office.

Benefits - Connect and be you: Get the benefits you need and work with truly authentic people. You can enjoy the security of a large, well‑established firm that treats you as a person, not a number.

- Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge – that’s how we grow.
- Achieve and grow: Start your Shine journey with our in‑house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow – within your role and beyond. We encourage applications from Aboriginal and Torres Strait Islander candidates.

📌 Receptionist (Brisbane City)
🏢 Shine Lawyers
📍 Brisbane City