Who we are

At the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools-comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool-alongside expansive grassy areas, thrilling water slides, and splash park features.

We are currently seeking entry-level and experienced Customer Service Officers. At Waterworld, we run a comprehensive Learn to Swim program, host fun-filled birthday parties and facilitate a variety of events and activities. As a Customer Service Officer, you will play a crucial role in delivering exceptional service, educating the public on water safety, and fostering an energetic workplace across a variety of shifts. We invite applicants aged 15 years and above to apply for this Customer Service Officer role.

Customer Service Officer Duties Include:





- Provide outstanding customer service in a professional and courteous manner.
- Offer information on services, operational hours, and general inquiries accurately.
- Ensure all bookings are logged correctly in the system.
- Respond promptly to inquiries via face-to-face interactions, email, and phone.
- Prepare, sell, and serve food and beverages.
- Handle cash and operate EFTPOS machines securely.
- Manage emergency situations and handle challenging customers effectively.

Qualifications

- Working with Children Check
- Child Safe Environments Certificate
- Provide First Aid (Desirable)

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📌 Waterworld-Customer Service Officer (Adelaide)
🏢 Rashi Joshi
📍 Adelaide