02 Aug
|
Rea Group
|
City of Sydney
02 Aug
Rea Group
City of Sydney
What the role is all about - Manage and maintain relationships with a mix of tiered customers in a defined market or region, ensuring their needs are met.
- Identify customer needs and growth opportunities, engage and introduce relevant Hive team members to action.
- Grow revenue through product upgrades and maintain 100% product retention.
- Drive product and feature usage through quarterly business reviews and connecting customers with Customer Success.
- Maintain strong relationships with Hive team members across Specialist Sales, Customer Success, Customer Support and Sales Support.
- Drive a strategic portfolio and territory plan with Hive team engagement.
- Maintain and grow depth of relationship with key customers and execute effective customer engagement programs. Who we’re looking for - Someone who can build, manage and efficiently convert their own pipeline of opportunities within Salesforce - Someome with a proven track record of business development and sales skills – We are looking for hunters who chase targets - You are curious and a connector - You will know the importance of building relationships fast with internal stakeholders as well as customers - You will be a team player, no role is more important than the other in the Hive.
- Any experience in SaaS is desirable - Knowledge of property and marketing methods helpful - Advertising and online experience highly desirable - Previous use of CRM systems - Looks at tricky situations through a solutions-focused lens - Retain customer base within cancellation and renewals targets The REA experience - A hybrid and flexible approach to working - Versatile leave options including birthday leave and purchase additional leave - Flexible parental leave offering for primary and secondary carers - Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity - Hackdays so you can bring your big ideas to life Our commitment to Diversity, Equity, and Inclusion We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the , please still get in touch.
📌 Relationship Manager (City of Sydney)
🏢 Rea Group
📍 City of Sydney