Company : Hastings Deering (Australia) Ltd About the Role This exciting opportunity will see you safely and efficiently provide the highest quality customer service and in office support to a large world leading mining company located within the Bowen Basin region. This is a permanent, fulltime position where we are open to candidates based in Rockhampton, Mackay or Emerald. Reporting to our Resource Industries Support Manager Your responsibilities will include:

- Promote and adhere to all safety requirements on site and within the workplace
- Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
- Promote consistency by being a centralized point of contact
- Maximise Customer fleet performance through reliability processes,



defect elimination strategies and implementation of reliability focused systems and training
- Create, implement and execute sales and account strategies
- Maintain and increase our market share of parts and service
- Communicate and manage challenges effecting fleet performance and satisfaction
- Manage, document and resolve customer issues and enquires About You - Trade Qualified
- Demonstrated customer management experience within the mining industry
- Experience in mining, mining services or heavy earthmoving industries
- Strong commitment to Safety and continuous Improvement
- Proactive approach to sourcing solutions
- Positive attitude to developing the business through a team approach

📌 Resource Industries Support Representative (Rockhampton Regional)
🏢 Hastings Deering Australia
📍 Rockhampton Regional