We are seeking an experienced and highly motivated Retail Manager (General) to oversee the daily operations of the business. The successful candidate will be responsible for driving sales, managing staff, and ensuring an exceptional customer experience.

Responsibilities

Oversee daily store operations, including opening/closing procedures and security protocols.

Develop and implement strategies to achieve sales targets and manage store budgets/expenses.

Manage stock levels, coordinate with suppliers, and oversee product ordering and visual merchandising.

Recruit, train, and supervise retail staff; manage rosters and conduct performance reviews.

Maintain high service standards and resolve complex customer inquiries or complaints.

Ensure the store operates in accordance with Work Health and Safety (WHS) and employment regulations.

Prepare regular reports on sales trends, stock turnover,



and operational costs for senior management.

Requirements (Skills & Experience)

Education: A relevant Diploma or higher qualification (e.g., Business, Retail

Management).

Experience: At least 2 years of relevant experience in a retail management or supervisory role.

Leadership: Proven ability to lead and motivate a diverse team in a fast-paced environment.

Communication: Robust interpersonal and negotiation skills.

Technical Skills: Proficiency in Point of Sale (POS) systems and basic Microsoft

Office (Excel/Word).

Availability: Must be available to work flexible hours, including weekends and public

Holidays.

Pay: $90,000.00 – $98,000.00 per year

Work Location: In person

📌 Retail Manager (Strathfield)
🏢 COCO TERRA
📍 Strathfield