Located in Boronia, we are an independent property inspections company, specialising in both the domestic and commercial markets across Melbourne and regional Victoria. As well as residential homes, we are involved with the level crossing removal projects and large infrastructure jobs across Melbourne.
We have a vacancy to join our friendly team for a part time Sales Administration and Job Booking Assistant (3-4 days a week, 20-30 hours with extra hours as required). The role will be responsible for generating leads, responding to client enquiries as well as processing of inspection jobs. This position is a key sales role, involving regular contact with our customers, key referral partners and our Inspector team.
Your day will be busy with a variety of tasks including but not limited to:
- handling both phone and online enquiries and selling residential and commercial inspection jobs
- processing job bookings with the Inspector team
- be involved with implementing our business development plan to drive new business
- developing key relationships with clients to generate leads in both the residential and commercial space
- filing reports, emails and client material in the electronic library
- follow up previous quotes to build our sales volumes
- process credit card payments over the phone and emailing receipts to customers through Xero
- maintain and grow our list of clientele in both the residential and commercial markets
- maintaining regular checks on the quality of work being produced by the Inspectors.
Critical to your success in this role will be a background in phone sales and office systems, with a strong sales and customer service focus. Experience in the property or construction industry would be an advantage.
Qualifications:
- Outstanding verbal and written communication skills in English
- Excellent typing skills and a creative sense of layout design
- Proven experience in a sales and administrative skills
- Proven experience in Microsoft Office suite, including Word and Excel
- Writing skills with excellent attention to detail
Skills and Attributes:
- Ability to work independently and, as part of a team environment
- Ability to convey sales information to clients over the phone
- Have a professional approach and a 'can do' attitude
- Be well organised with a strong attention to detail
- Use initiative and be flexible, with a willingness to jump in to help when needed
- Be adept at multi-tasking and meeting deadlines
- Be honest, reliable and enthusiastic.
Job advantages:
- Relaxed and friendly working environment
- On the job training
- Join a friendly and supportive team
- Work environment where you can flourish
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. If these skills and attributes describe you, we would like to meet you! Please submit your application by clicking ‘Apply for this job’. Please provide a covering letter (essential) and your personal CV, if you would like to be considered.