Job Objective:

We are seeking an experienced Industrial Sales Engineer to drive sales growth across our compressors, air and gas systems, and power generation product portfolio.

Working closely with customers across manufacturing, industrial processing, mining, construction, and related sectors, this role is responsible for identifying new business opportunities, developing existing customer relationships, and delivering technical solutions that meet customer operational requirements.

This is a customer-facing B2B sales role suited to professionals with previous industrial equipment sales experience and a proven track record of achieving sales targets.

Key Accountabilities:

Revenue Growth

· Work collaboratively with the branch team to increase revenue across complete equipment sales, parts sales, wholesale, hire, and service categories.

· Identify and implement improvements to increase customer satisfaction and sales outcomes.

Customer Enquiries & Sales

· Manage and respond to enquiries related to spare parts, tools, generators and air and gas compressors via telephone, email, and face to face interactions.

· Prepare and manage quotations in response to customer enquiries and follow through to successful outcome.

· Meet or exceed assigned sales objectives for revenue, gross margins, or other key performance indicators (KPIs).

Internal Support

· Provide responsive support to internal customers across Sales, Parts, and Service functions, including inter-branch collaboration.

Customer Service Excellence

· Maintain and strengthen relationships with existing customers to encourage repeat business and loyalty.





· Effectively use customer relationship management (CRM) systems to track leads, manage customer interactions, and analyse sales data.

· Take proactive steps to improve customer experience and modify practices as needed to exceed expectations.

Operational & Financial Accountability

· Ensure all transactions and interactions are documented and comply with internal policies and procedures.

Sales and Profitability Objectives:

· Achieve Sales Targets: Meet or exceed assigned sales objectives for revenue, margins or other key performance indicators (KPIs).

· Increase Revenue: Drive overall sales revenue growth, measured monthly or annually.

· Generate Leads: Identify and qualify potential customers through various channels, such as prospecting, networking, and online lead generation.

· Customer Acquisition: Successfully convert leads into recent customers.

· Customer Retention: Maintain and strengthen relationships with existing customers to encourage repeat business and loyalty.

Qualifications, Experience, Knowledge, Skills, and Abilities:

· Minimum 3 years of industrial sales or technical sales experience.

· Proven ability to generate new business opportunities and grow existing accounts.

· Strong commercial acumen with demonstrated success achieving sales and profitability targets.

· Ability to understand and communicate technical solutions to industrial customers.

· Experience using CRM systems to manage customer pipelines and sales activity.

· Strong relationship-building, negotiation and stakeholder management skills.

· Valid driver's licence and willingness to travel within the assigned territory.

📌 Sales Engineer (Mulgrave)
🏢 Caps Australia
📍 Mulgrave